Seasonal Retail Security Officer — Calm, Customer-First

B&M Retail; Colchester; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Store discount

Benefits portal access

Job summary

B&M Retail in Colchester is recruiting a confident Retail Security Officer for the Christmas period. This full-time, permanent role offers daytime, evening and weekend shifts, contributing to loss prevention, risk management and high safety standards.

You’ll work closely with store management to safeguard people and products, while delivering a welcoming customer experience. Prior security experience isn’t essential; a customer-first mindset and reliability are key.

Qualifications

• Customer-first mindset and professional demeanor.
• Ability to follow procedures and report incidents clearly.
• Excellent communication, both verbal and written.
• Reliability and integrity with strong work ethic.

Responsibilities

• Actively monitor the store to identify, prevent and report incidents.
• Operate and review CCTV systems in line with company policies.
• Support enforcement of Health & Safety procedures.
• Conduct investigations into stock loss, theft and fraud.
• Engage with customers and colleagues to resolve situations calmly and effectively.

Skills

Attention to detail

Calm under pressure

Strong communication

Team player

Tools

CCTV systems

Job description

B&M Retail in Colchester is recruiting a confident Retail Security Officer for the Christmas period. This full-time, permanent role offers daytime, evening and weekend shifts, contributing to loss prevention, risk management and high safety standards.

You’ll work closely with store management to safeguard people and products, while delivering a welcoming customer experience. Prior security experience isn’t essential; a customer-first mindset and reliability are key.