Retail Security Lead: Protect People & Store This Christmas

B&M Retail; Telford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discount in-store

Colleague portal discounts

Hospitality & more

Job summary

B&M Retail in Arleston is recruiting a confident and professional Retail Security Officer to safeguard people, products and store environments during the Christmas period. The role is full-time and permanent with flexibility to work daytime, evening and weekend shifts, supporting the Store Management Team and helping prevent loss.

You’ll monitor store activity, operate CCTV, enforce Health & Safety, investigate stock loss and engage with customers and colleagues to resolve situations calmly and

Qualifications

• Ability to follow procedures and remain composed in challenging situations.
• Strong verbal and written communication skills.
• Confidence handling difficult conversations in a professional manner.
• Sound judgement, honesty, integrity and a strong work ethic.
• A supportive team player who takes pride in doing the right thing.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents
• Operating and reviewing CCTV systems in line with company policies
• Supporting the enforcement of Health & Safety procedures
• Conducting investigations into stock loss, theft and fraud
• Engaging with customers and colleagues to resolve situations calmly and effectively

Skills

Procedural discipline

Verbal communication

Conflict handling

Integrity

Team player

Job description

B&M Retail in Arleston is recruiting a confident and professional Retail Security Officer to safeguard people, products and store environments during the Christmas period. The role is full-time and permanent with flexibility to work daytime, evening and weekend shifts, supporting the Store Management Team and helping prevent loss.

You’ll monitor store activity, operate CCTV, enforce Health & Safety, investigate stock loss and engage with customers and colleagues to resolve situations calmly and