Retail Security Officer - Calm, Customer-Focused, Full-Time

B&M Retail; Gilnahirk; Presencial; GBP 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Store discount

Discount portal

Benefits package

Descripción de la vacante

B&M Retail in Connswater is seeking a confident and professional Temporary Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. This full-time, permanent role offers flexibility to work across daytime, evening and weekend shifts.

You’ll monitor the store, operate CCTV in line with company policies, support Health & Safety procedures and conduct investigations into stock loss, theft and fraud.

Formación

• Able to follow procedures and stay composed in challenging situations.
• Strong verbal and written communication skills.
• Confident handling difficult conversations.
• Sound judgement, honesty and integrity.
• A supportive team player who takes pride in doing the right thing.

Responsabilidades

• Actively monitor the store to identify, prevent and report incidents.
• Operate and review CCTV systems in line with company policies.
• Support the enforcement of Health & Safety procedures.
• Conduct investigations into stock loss, theft and fraud.
• Engage with customers and colleagues to resolve situations calmly and effectively.

Conocimientos

Alert

Calm under pressure

Verbal communication

Written communication

Team player

Integrity

Discretion

Customer focus

Problem solving

Descripción del empleo

B&M Retail in Connswater is seeking a confident and professional Temporary Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience. This full-time, permanent role offers flexibility to work across daytime, evening and weekend shifts.

You’ll monitor the store, operate CCTV in line with company policies, support Health & Safety procedures and conduct investigations into stock loss, theft and fraud.