Seasonal Front Gate Host – Visitor Experience

National Trust for Places of Historic Interest or Natural Beauty; Shrewsbury; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

The National Trust for Places of Historic Interest or Natural Beauty at Sunnycroft is seeking a Welcome & Service Team Member to greet visitors, provide information about Sunnycroft and Christmas visits, and help ensure every guest has a memorable experience.

You will operate at the front gates under the supervision of the Duty Manager, with a friendly, seasonal focus and a strong emphasis on outstanding customer service. This fixed-term, zero-hour contract runs through December.

Qualifications

• Front-of-house experience preferred.
• Strong customer service and communication skills.
• Reliable and flexible, with weekend availability.

Responsibilities

• Greet visitors at the front gates and provide information.
• Coordinate visit times to ensure smooth operation.
• Assist with bookings and welcome visitors during December.
• Work with the Duty Manager and Site Manager to support operations.

Skills

Customer service

Team player

Organised

Willing to learn

Job description

The National Trust for Places of Historic Interest or Natural Beauty at Sunnycroft is seeking a Welcome & Service Team Member to greet visitors, provide information about Sunnycroft and Christmas visits, and help ensure every guest has a memorable experience.

You will operate at the front gates under the supervision of the Duty Manager, with a friendly, seasonal focus and a strong emphasis on outstanding customer service. This fixed-term, zero-hour contract runs through December.