Visitor Experience Host - Fixed Term (30h/wk)

National Trust for Places of Historic Interest or Natural Beauty; Penrith; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Pension up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

National Trust welcomes applications for a Welcome & Service Team Member at Aira Force and Gowbarrow Park in Penrith. The role is fixed-term, part-time (1560 hours per year) with a salary of £20,670 per annum (based on full-time equivalent £25,837.50) and based at the penrith site.

You will greet visitors, provide information, answer questions and help ensure a memorable visit. The position may involve events, social media promotion and keeping the site tidy.

Responsibilities

• Day to day, you’ll deliver a great all-round customer service experience.
• You’ll be on hand answering queries and listen to what our visitors need so you can share the right information.
• Your role is to make sure our visitors have the best day they can.
• You’ll be motivated to achieve targets and confidently talk to visitors about supporting the National Trust to help to grow our membership.
• No two days are the same, so you may also be involved in events and social media promotion.
• You’ll also help to keep our car park, toilets and information centre clean, tidy and free of litter.

Job description

National Trust welcomes applications for a Welcome & Service Team Member at Aira Force and Gowbarrow Park in Penrith. The role is fixed-term, part-time (1560 hours per year) with a salary of £20,670 per annum (based on full-time equivalent £25,837.50) and based at the penrith site.

You will greet visitors, provide information, answer questions and help ensure a memorable visit. The position may involve events, social media promotion and keeping the site tidy.