Seasonal Visitor Experience Host

National Trust; Shrewsbury; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance 32 days + purchase

Flexible working where possible

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust is recruiting a Welcome & Service Team Member for Attingham Park in Shrewsbury. You will welcome visitors, share information about Sunnycroft and Father Christmas visits, and help manage visit times to ensure a smooth, enjoyable experience.

The role is fixed-term until 31 December 2026 and operates on a zero-hour basis, with weekends and bank holidays included. A strong commitment to customer service and teamwork is essential.

Qualifications

• Focused on delivering great service to every visitor.
• Willingness to work as part of a team and meet targets.
• Ability to work independently when needed.
• Strong organisational skills and adaptability.
• Proactive learner ready to pick up new skills.

Responsibilities

• Greet visitors and provide information during December visits.
• Coordinate bookings and manage visit times to ensure smooth operation.
• Assist the Duty Manager to deliver a positive visitor experience.

Skills

Customer service mindset

Team target motivation

Team player / self-starter

Organised and adaptable

Eager to learn

Job description

The National Trust is recruiting a Welcome & Service Team Member for Attingham Park in Shrewsbury. You will welcome visitors, share information about Sunnycroft and Father Christmas visits, and help manage visit times to ensure a smooth, enjoyable experience.

The role is fixed-term until 31 December 2026 and operates on a zero-hour basis, with weekends and bank holidays included. A strong commitment to customer service and teamwork is essential.