seasonal C&E team member

Crewehallcheshire; Crewe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Job summary

Crewe Hall Hotel & Spa is seeking a friendly hospitality professional to deliver exceptional guest service across our Food & Beverage areas. You will help uphold brand standards, assist guests, and support sales through awareness of pricing and promotions.

We welcome applicants who are flexible to work around commitments, with training and development opportunities offered by The QHotels Collection.

Qualifications

• Experience in delivering exceptional guest service.
• Ability to manage time effectively and stay organised.
• Comfort working in a fast-paced hospitality environment.

Responsibilities

• Provide guest service across Food & Beverage areas and uphold brand standards.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Skills

Customer service

Time management

Organisation

Ability to work under pressure

Job description

Do you have a passion for agreat guestexperience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfactionandbrandstandardsare met. You will keep up to date with pricing and promotionsin order toprovide advice to guestsand maximise sales.

Is this role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Crewe Hall Hotel & Spa is located just outside Crewe and is a 4*, 117-bedroom property. Our hotel has the Brasserie restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.