Scrum Master

Gallagher Re; City Of London; Remote; GBP 50,000 - 70,000; Full time

Job summary

A global reinsurance firm is seeking an experienced Scrum Master to support multiple squads across the UK. The role involves facilitating Agile ceremonies, fostering collaboration, and enabling teams to remove impediments. The ideal candidate will have a solid understanding of Agile practices and excellent communication skills. This primarily remote position offers a dynamic work environment with opportunities for impactful leadership.

Benefits

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance coverage

Health cash plan or Private medical insurance

Employee Stock Purchase plan

Discounted gym membership

Qualifications

• Proven experience as a Scrum Master, ideally in the insurance or reinsurance sector.
• Strong understanding of Agile frameworks and their practical application.
• Exceptional communication and interpersonal skills.

Responsibilities

• Facilitate Agile ceremonies to ensure effectiveness and focus on delivering value.
• Identify and remove impediments that hinder squad progress.
• Foster collaboration and alignment within and across squads.

Skills

Agile frameworks understanding

Facilitation skills

Communication skills

Problem-solving abilities

Education

Certification in Agile methodologies

Tools

Azure DevOps

Jira

Job description

Introduction

At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are.

Overview

Are you passionate about Agile principles and ready to make a real impact in a global organisation? At Gallagher, we’re looking for an experienced and motivated Scrum Master to support multiple squads in delivering high-quality outcomes. This is your opportunity to work in a dynamic, collaborative environment where your skills will help shape the future of our business.

As a Scrum Master, you’ll play a pivotal role in enabling our squads to work efficiently, deliver value, and align with organisational objectives. Acting as a servant leader, you’ll foster a culture of continuous improvement, facilitate Agile ceremonies, and remove impediments to ensure our teams thrive.

This is mainly a remote/homebased opportunity so you can be based from anywhere in the UK. Our only requirement is that you can be flexible to travel to an office as and when needed and also to make our team touchdown day in our London office once a quarter.

If you’re ready to take on a role that combines leadership, collaboration, and innovation, we’d love to hear from you!

How you'll make an impact

Agile Facilitation and Squad Support

• Facilitate Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, and retrospectives) to ensure they are effective and focused on delivering value.
• Identify and remove impediments that hinder squad progress, escalating issues when necessary.
• Foster collaboration within and across squads, ensuring alignment on goals, priorities, and dependencies.
• Support Product Owners in maintaining and prioritising the product backlog, ensuring clarity and readiness of work items for upcoming sprints.
• Work closely with Delivery Managers to align squad activities with project timelines, milestones, and organisational objectives.

Driving Continuous Improvement

• Monitor squad performance and velocity, identifying opportunities to enhance efficiency and effectiveness.
• Ensure retrospective action items are tracked and implemented to drive meaningful improvements.
• Promote and coach Agile best practices, ensuring alignment with Gallagher’s Agile Ways of Working and the AJG Agile Centre of Excellence.

Stakeholder Collaboration

• Collaborate with other Scrum Masters, Product Owners, and Delivery Managers to manage dependencies and ensure seamless delivery across squads.
• Act as a communication bridge between squads and stakeholders, providing transparency on progress, risks, and impediments.
• Provide regular updates on squad performance, sprint progress, and delivery status to stakeholders.

Coaching and Mentorship

• Coach squad members on Agile principles, roles, and responsibilities, fostering a culture of accountability and self-organisation.
• Mentor junior team members and new squad members on Agile practices and tools.

About You

We’re seeking a Scrum Master who brings a blend of technical expertise, leadership skills, and a passion for collaboration. Here’s what you’ll need to succeed:

• Proven experience as a Scrum Master, Agile Coach, or in a similar role supporting multiple squads, ideally in the insurance or reinsurance sector.
• Excellent understanding of Agile frameworks (e.g., Scrum, Kanban, SAFe) and their practical application in a multi-squad environment.
• Strong facilitation skills for Agile ceremonies and coaching teams on Agile principles and practices.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with team members, Product Owners, and Delivery Managers.
• Outstanding problem-solving and conflict-resolution skills, with a focus on removing impediments and enabling team success.
• Proficiency in Agile tools such as Azure DevOps (ADO), Jira, or similar platforms.
• Experience working in a fast-paced, dynamic environment with multiple squads and stakeholders.
• Familiarity with metrics such as velocity, burndown charts, and sprint performance to track and improve team performance.
• Certification in Agile methodologies (e.g., Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), ICAgile Certified Professional).
• Experience working in a global, multi-location environment.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [e-mail].

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.