School Office Administrator & Front Desk Lead

St Joseph Catholic Multi Academy Trust; West Kirby; On-site; GBP 21,000 - 27,000; Full time

Job summary

St Nicholas Catholic Academy in West Kirby, England, is seeking a highly organised Business Support Assistant to join the busy school office. You will provide administrative and reception support, acting as the first contact for pupils, parents, visitors and staff, while ensuring smooth day-to-day operations and safeguarding of children.

You will manage enquiries, maintain pupil records, support attendance and admissions, assist with financial administration, and prepare correspondence in a

Qualifications

• Experience in administrative, business support or customer service roles.
• Ability to handle confidential information appropriately and sensitively.
• Experience managing competing priorities and meeting deadlines.
• Effective communication with a wide range of stakeholders.

Responsibilities

• Provide admin and reception support as first point of contact for pupils, parents, visitors and staff.
• Manage enquiries and maintain pupil records including attendance and admissions processes.
• Assist with financial administration and preparation of correspondence.
• Support day-to-day operation of academy systems and services.

Skills

Organisational skills

Written and verbal communication

ICT skills (Microsoft Office)

Record keeping

Confidentiality & data protection

Attention to detail

Teamwork

Customer-focused

Safeguarding awareness

Education

GCSE English & Maths (A-C)

Admin or business support qualification (desirable)

Job description

St Nicholas Catholic Academy in West Kirby, England, is seeking a highly organised Business Support Assistant to join the busy school office. You will provide administrative and reception support, acting as the first contact for pupils, parents, visitors and staff, while ensuring smooth day-to-day operations and safeguarding of children.

You will manage enquiries, maintain pupil records, support attendance and admissions, assist with financial administration, and prepare correspondence in a