Business Support Assistant

St Nicholas Catholic Academy; Grimsby; On-site; GBP 18,000 - 24,000; Full time

Job summary

St Nicholas Catholic Academy in Liverpool is seeking a friendly and organised Business Support Assistant to join our busy administration team. You will greet visitors, manage communications, support pupil records and daily operations with a welcoming, professional approach.

The role requires strong organisational abilities, excellent communication, and proficient ICT skills including Office 365. You’ll work closely with staff to ensure confidential information is handled securely and efficiently.

Qualifications

• Excellent organisational and time management skills.
• Strong ICT skills including Office 365 and email systems.
• Able to maintain accuracy and confidentiality.
• Excellent written and verbal communication with families and staff.

Responsibilities

• Welcome visitors and respond to enquiries in a friendly, professional manner.
• Manage phone calls, emails and messages efficiently.
• Maintain pupil records and support admin of communications.
• Assist with attendance monitoring, admissions and transition processes.
• Prepare correspondence, newsletters and academy communications.
• Support meal administration, pupil records and reporting.
• Assist with financial administration including purchase orders and invoices.
• Maintain filing, office systems and information boards.
• Provide admin support for academy events and day-to-day operations.
• Contribute to the smooth running of a busy academy office.

Skills

Organisational skills

Communication skills

ICT skills (Office 365)

Attention to detail

Time management

Tools

Office 365

Job description

Business Support Assistant

St Nicholas Catholic Academy, Liverpool

Could you be the welcoming face and organisational heartbeat of our thriving academy?

At St Nicholas Catholic Academy, every interaction matters. From greeting families at the school reception to supporting pupil records, communications and daily operations, our administration team plays a vital role in ensuring children receive the very best educational experience.

We are seeking an enthusiastic, organised and professional Business Support Assistant to join our dedicated team. This is a fantastic opportunity for someone who thrives in a busy environment, enjoys working with people and takes pride in delivering excellent administrative support. As the first point of contact for many of our parents, pupils, visitors and staff, you'll help create the warm, welcoming atmosphere that makes St Nicholas such a special place to learn and work.

What you'll be doing

As a key member of our business support team, you will:

1. Welcome visitors, parents, pupils and staff, ensuring everyone receives a friendly and professional experience.
2. Manage incoming telephone calls, emails, messages and enquiries efficiently.
3. Support the administration and maintenance of pupil records, ensuring information is accurate, secure and up to date.
4. Assist with attendance monitoring, admissions and transition processes.
5. Prepare correspondence, newsletters, forms and academy communications.
6. Support school meal administration, including maintaining pupil records and generating reports.
7. Assist with financial administration, including purchase orders, invoices, payments and reconciliations.
8. Maintain office systems, filing and information boards to the highest standards.
9. Provide essential administrative support for academy events, projects and day-to-day operations.
10. Contribute to the smooth running of a busy academy office where no two days are ever the same.

We're looking for someone who:

1. Has excellent organisational and time management skills.
2. Enjoys working with people and building positive relationships.
3. Demonstrates outstanding communication skills, both written and verbal.
4. Has strong ICT skills, including Office 365 and email systems.
5. Works accurately and pays close attention to detail.
6. Can prioritise workloads and remain calm under pressure.
7. Is flexible, proactive and willing to support colleagues wherever needed.
8. Understands the importance of confidentiality and professional integrity.
9. Supports and promotes the Catholic ethos and values of our academy community.

Believes every child deserves an excellent education, regardless of background.

Why join St Nicholas Catholic Academy?

St Nicholas Catholic Academy is a vibrant and inclusive school located in the heart of Liverpool. We are proud of our strong community spirit, dedicated staff team and diverse pupil population. Our academy is built on a culture of care, ambition and opportunity, where every member of staff is valued and makes a meaningful contribution to children's success.

When you join us, you'll become part of a supportive team that is committed to excellence, collaboration and continuous improvement. Whether you're an experienced administrator or looking to develop your career within education, we offer an environment where your contribution truly matters.

Come and see what makes us special

We warmly encourage prospective applicants to visit the academy and experience first‑hand the welcoming atmosphere, dedicated staff and wonderful children that make St Nicholas Catholic Academy such a rewarding place to work.

Be part of something bigger.

Join us and help ensure every child, family and visitor experiences the exceptional care, organisation and support that sits at the heart of St Nicholas Catholic Academy.