School Reception & Admin Assistant

Community Academies Trust (CAT); Shrewsbury; Presencial; GBP 18 000 - 24 000; Tempo integral

Resumo da oferta

Community Academies Trust invites applications for a welcoming, professional School Reception & Administrative Assistant to support pupils, parents, staff and visitors. You will manage front-desk duties, handle communications, and assist with pupil and admissions administration in a busy school environment.

The role emphasizes safeguarding, accurate data management, and compassionate handling of welfare matters, including basic medication administration with proper parental consent and policy

Responsabilidades

• Act as the first point of contact for parents/carers, visitors and external professionals, providing a friendly, professional and welcoming service.
• Answer incoming telephone calls, deal with routine enquiries and direct calls or messages to the appropriate staff.
• Support monitoring the school’s general email inbox and respond to or forward routine enquiries as appropriate.
• Support monitoring Arbor in-app messages throughout the school day, responding to routine enquiries or forwarding messages promptly to the appropriate staff.
• Assist with sending routine communications to parents/carers through Arbor and other school communication systems.
• Welcome visitors to school and ensure signing-in and safeguarding procedures are followed.
• Deal sensitively, professionally and with good humour with parents/carers, including when conversations may be challenging.
• Ensure messages for staff are recorded and communicated promptly.
• Manage interruptions and competing demands calmly, efficiently and with a positive attitude.
• Maintain accurate pupil and parent/carer information on the school’s management information system.
• Support the administration of admissions, pupil transfers and leavers as required.
• Assist with maintaining emergency contact and medical information.
• Assist with routine communications to parents/carers using the school’s communication systems.
• Undertake general administrative duties including photocopying, scanning, filing and printing.
• Receive and distribute incoming post and deliveries.
• Maintain appropriate electronic and paper filing systems.
• Provide administrative support to colleagues across the school when required.
• Multitask effectively in a very busy office while maintaining accuracy and attention to detail.
• Undertake other reasonable administrative duties appropriate to the role.
• Provide appropriate assistance to pupils who attend the school office.
• Contact parents/carers regarding illness, injury or other routine matters as required.
• Administer basic medication, such as paracetamol and antihistamines, where appropriate parental consent has been provided and in accordance with school policy.
• Administer other medication, such as prescribed antibiotics, where required and in accordance with parental instructions and school procedures.
• Record medication given to pupils in accordance with school procedures.
• Maintain a calm, caring and reassuring approach when dealing with children.

Descrição da oferta de emprego

Community Academies Trust invites applications for a welcoming, professional School Reception & Administrative Assistant to support pupils, parents, staff and visitors. You will manage front-desk duties, handle communications, and assist with pupil and admissions administration in a busy school environment.

The role emphasizes safeguarding, accurate data management, and compassionate handling of welfare matters, including basic medication administration with proper parental consent and policy