School IT Technician

Bright Star Talent Limited; Newport; On-site; GBP 24,000 - 28,000; Full time

Job summary

Bright Star Talent is recruiting an IT Technician to support a secondary provision in Newport, Isle of Wight. This role focuses on ensuring staff and pupils have reliable IT systems and digital learning resources for everyday teaching and learning.

You will troubleshoot issues, set up and maintain devices, support access to online platforms, and manage user accounts within a safeguarding-conscious education environment.

Qualifications

• Experience as IT Technician or in a similar technical support role.
• Strong troubleshooting across hardware, software and networks.
• Clear communication and a patient, approachable manner.
• Understanding of confidentiality and safe use of technology in education.

Responsibilities

• Provide day to day technical support to staff and pupils.
• Troubleshoot hardware, software and network and connectivity issues.
• Set up, maintain and update computers, laptops and other IT equipment.
• Support access to online learning platforms and classroom technology.
• Assist with user accounts, passwords and access permissions.
• Keep accurate records of equipment and technical issues.
• Follow school procedures for data protection, online safety and secure use of IT systems.

Skills

IT troubleshooting

Hardware

Software

Networking

Job description

Bright Star Talent is recruiting an IT Technician to support a secondary alternative provision in Newport, Isle of Wight.

This is an opportunity to use your technical skills in a supportive school environment, helping staff and pupils access reliable IT systems and digital learning resources.

The role:

• Provide day to day technical support to staff and pupils.
• Troubleshoot hardware, software, network and connectivity issues.
• Set up, maintain and update computers, laptops and other IT equipment.
• Support access to online learning platforms and classroom technology.
• Assist with user accounts, passwords and access permissions.
• Keep accurate records of equipment and technical issues.
• Follow school procedures for data protection, online safety and secure use of IT systems.

We are looking for:

• Experience working as an IT Technician or in a similar technical support role.
• Strong troubleshooting skills across hardware, software and networks.
• Clear communication skills and a patient, approachable manner.
• The ability to prioritise tasks and work independently.
• An understanding of confidentiality and safe use of technology in education.
• Previous school IT experience is desirable.
• Availability to start within the next few weeks.

You will be working in a setting supporting pupils who need an alternative to mainstream education, so a calm, respectful approach and the ability to build positive relationships are essential.

You will receive support from a dedicated Bright Star Talent consultant throughout your placement.

Safeguarding and compliance

Bright Star Talent is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory safeguarding and recruitment checks, including an enhanced DBS, suitable references, identity and right to work checks, and verification of relevant experience and qualifications. Additional checks may be required where applicable