IT Technician Support TA

Teaching Personnel Ltd.; Wales; On-site; GBP 18,000 - 26,000; Full time

Job summary

Teaching Personnel Ltd. in Powys is recruiting an IT Technician Support for a full-time position in a secondary school. You will provide day-to-day IT support to staff and students, troubleshoot hardware, software and network issues, and set up laptops, desktops, printers and classroom technology.

You will support Microsoft 365 and other educational software, help maintain IT systems and equipment, and assist with technology projects to enhance teaching and learning across the school.

Qualifications

• IT support experience.
• Experience gained through college, university, apprenticeships or personal projects.
• Excellent communication and customer service skills.
• A positive attitude and willingness to learn.
• The ability to remain calm and organised when priorities change.

Responsibilities

• Providing day-to-day IT support to staff and students.
• Troubleshooting hardware, software and network issues.
• Setting up laptops, desktops, printers and classroom technology.
• Supporting Microsoft 365 and other educational software.
• Helping maintain the school's IT systems and equipment.
• Assisting with technology projects and upgrades.
• Playing a key role in ensuring technology enhances teaching and learning across the school.

Skills

IT support

Customer service

Problem solving

Communication

Teamwork

Job description

IT Technician Support

Full-Time | Secondary School Setting | Powys

What You’ll Be Doing

• Providing day-to-day IT support to staff and students.
• Troubleshooting hardware, software and network issues.
• Setting up laptops, desktops, printers and classroom technology.
• Supporting Microsoft 365 and other educational software.
• Helping maintain the school's IT systems and equipment.
• Assisting with technology projects and upgrades.
• Playing a key role in ensuring technology enhances teaching and learning across the school.

We’d Love to Hear From You If You Have:

• IT support experience.
• Media, digital, creative technology or content production experience.
• Experience gained through college, university, apprenticeships or personal projects.
• Strong problem-solving skills and a knack for finding solutions.
• Excellent communication and customer service skills.
• A positive attitude and willingness to learn.
• The ability to remain calm and organised when priorities change.

Perfect For:

• IT Support Technicians
• Helpdesk Analysts
• ICT Graduates
• Computer Science Graduates
• Media and Digital Technology Professionals
• Creative Technology Specialists
• Career Changers with strong technical skills
• Individuals looking to move into the education sector

What We Offer

• A welcoming and supportive school environment.
• The opportunity to make a genuine difference to young people's learning.
• Ongoing training and professional development.
• Hands-on experience with a wide range of technologies.
• A varied role where every day brings something different.
• The chance to gain valuable experience within education.

This position is subject to an Enhanced DBS check and satisfactory safeguarding clearances in line with safer recruitment practices.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants.

We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.

For details of our privacy policy, please visit the Teaching Personnel website