Scheme Support Officer

Pobl Group; Swansea; On-site; GBP 18,000 - 23,000; Full time

Job summary

Llys Awen, operated by Pobl Group, is seeking a Scheme Support Officer in the Swansea area to help young people aged 16–21 move toward independent living. You will be the first point of contact, build trusting relationships, and guide budgeting, welfare benefits, and day-to-day living skills to empower residents.

You will collaborate with staff to deliver tenancy-related workshops, conduct health and safety checks, and develop community links that broaden access to support services for residents

Qualifications

• A passion to work with and enable people to live as independent a life.
• A strong initiative and ability to work alone as well as being a great team player.
• Ability to deal with conflicting and difficult situations.
• A good understanding of relevant barriers young people with complex needs are currently experiencing, specifically around homelessness.
• It would be desirable for the successful candidate to have a full drivers licence and access to a vehicle.

Responsibilities

• Engaging and interacting with the people we support to help them connect with other support services
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Carrying out health and safety checks + wellbeing checks within the scheme
• Addressing any additional needs, the people we support might have
• Building community links and establishing partnerships that benefit our customers

Job description

Llys Awen provides 24-hour temporary supported accommodation in the Gorseinon area of Swansea for young people aged between 16 to 21 years old. The staff team specialise in providing support within a psychology informed environment. Our Scheme Support Officers enable our young people to achieve their goals and empower them to lead independent lives. This is the perfect opportunity for anyone who has a passion for helping young people recognise their true potential and will provide you with a rewarding career. You will act as a first point of contact for the people we support. You will build positive relationships by helping them make a transition into independent living and advise on move on options. You will provide advice with budgeting and money management, including welfare benefits, as well as support them in a practical way, with regards to day to day living skills. As a scheme support officer you will be required to:

• Engaging and interacting with the people we support to help them connect with other support services
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Carrying out health and safety checks + wellbeing checks within the scheme
• Addressing any additional needs, the people we support might have
• Building community links and establishing partnerships that benefit our customers

You will be faced with complex behaviours and needs. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental and manage disputes or conflicts appropriately.

• A passion to work with and enable people to live as independent a life as possible
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations
• A good understanding of relevant barriers young people with complex needs are currently experiencing, specifically around homelessness.It would be desirable for the successful candidate to have a full drivers licence and access to a vehicle.

Values At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them. Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits