Scheme Support Officer

Codi Group; Wales; Remote; GBP 14,000 - 20,000; Part time

Job summary

Codi Group in Carmarthenshire is seeking two part-time Scheme Support Officers to provide intensive, person-centred support in our supported housing services. The role involves working on a 7-week rolling rota, including weekends and bank holidays, with a focus on helping clients with complex needs to live independently.

You will deliver tenancy management and wellbeing workshops, support individuals per their plans, and maintain a safe building environment.

Qualifications

• Passion to work with and enable people to live as independent a life as possible.
• Experience or understanding of housing-related support and benefits systems.
• Ability to work both independently and as part of a team.
• Strong communication skills and patient approach in challenging situations.

Responsibilities

• Deliver workshops on tenancy management, health and wellbeing.
• Support clients according to individual support plans.
• Ensure building safety and health & safety checks.
• Handle challenging behaviours with empathy and professional boundaries.

Skills

Passion for helping people

Enthusiasm for making a difference

Initiative and independence

Housing-related support knowledge

Conflict management

Job description

As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.

Two part‑time (27 hrs & 26hrs) Scheme Support Officers in supported housing services in Carmarthenshire. You will be required to work on a 7‑week rolling rota, which includes days and waking nights, and you must have weekend and bank holiday availability.

This is a Scheme Support Officer role based in our Supported accommodation service, Furnace Banc, Carmarthenshire. As part of this role, you will support people with a history of offending behaviour. Offences can vary in nature and severity, so it is important that applicants understand and are comfortable working with individuals from a range of backgrounds.

You will inspire, challenge and enable the people who access our services to lead successful and independent lives. We need you to work flexibly as part of the team to develop, implement and review high-quality person-centred support plans based on individual needs, preferences and aspirations.

• Delivering workshops relating to tenancy management, health, and wellbeing
• Supporting the client according to the support plan specifically tailored to each client
• Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
• Dealing with challenging behaviours and responding to arising needs

This challenging but rewarding role involves providing intensive support to individuals with complex needs, including mental health and substance misuse.

You will be a first point of contact and positive role model, helping people transition into independent living. This role is perfect if you are someone who flexible, motivated, and passionate about making a difference, with strong communication skills and the ability to work independently.

Skills and Experience Needed

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Have knowledge of housing related support and the benefits system
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.