Scheme Support Officer (Relief)

Codi Group; Wales; Remote; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Sleep shift allowance

Job summary

Codi Group is seeking Relief Scheme Support Officers to work in our Supported Housing Accommodation services across Rhondda Cynon Taff. Roles include day shifts, weekends, sleep-in shifts with an additional £62.64 per sleep, or wakeful nights.

This not-for-profit opportunity is ideal for anyone with commitments who wants to help vulnerable people build brighter futures. Shifts are across our services in Rhondda Cynon Taff with potential opportunities in other areas.

Qualifications

• Demonstrates compassion and empathy for people in need.
• Ability to build positive, trusting relationships with customers.
• Strong initiative and ability to work both independently and in a team.
• Comfort with engaging with support services and safeguarding considerations.
• Ability to handle demanding situations with professionalism.

Responsibilities

• Build positive, trusting relationships with customers.
• Encourage engagement with support services, including health and wellbeing services.
• Motivate and empower people to achieve their goals.
• Provide practical and emotional support to help individuals make positive changes.
• Create a safe, welcoming, and supportive environment within the scheme.

Skills

Compassionate

Relationship building

Team player

Independent worker

Conflict management

Job description

As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.

• Reference: 510237
• Work Type: Flexible
• Locations: Rhondda Cynon Taff
• Categories: Support: All Support roles, Support: Homelessness / Risk of homelessness

Relief Scheme Support Officers to work in our Supported Housing Accommodation services across Rhondda Cynon Taff. This could include day shifts, weekends, sleep in shifts (Additional £62.64 per sleep) or wakeful nights shifts.

This is a relief (bank) role, making it ideal for anyone with other commitments, looking to gain experience in the support sector, or wanting a role where they can make a real difference to people's lives.

As a Relief Scheme Support Officer, you'll be offered shifts across our services in Rhondda Cynon Taff and, if you're interested, opportunities may also be available in other areas. Managers will provide as much notice of available shifts as possible, although you may occasionally be contacted at short notice when urgent cover is required. As this is a relief position, hours cannot be guaranteed.

Every shift is an opportunity to support people to overcome challenges, build confidence, and move towards a more positive future.

About Our Services

Our Supported Accommodation services provide short-term housing and support to people experiencing homelessness, many of whom have complex backgrounds, support needs, or life experiences.

The aim of our services is to help individuals develop the confidence, skills, and independence needed to move on to permanent accommodation and live successfully within their communities.

As a Scheme Support Officer, you will:

• Build positive, trusting relationships with customers.
• Encourage engagement with support services, including mental health, substance misuse, and wellbeing services.
• Motivate and empower people to achieve their goals.
• Provide practical and emotional support to help individuals make positive changes in their lives.
• Create a safe, welcoming, and supportive environment within the scheme.

Please note: This role does not involve personal care, administering medication, or carrying out clinical interventions.

This role offers a unique opportunity to work across a variety of services, meet different people, and gain valuable experience while helping some of the most vulnerable members of our communities build brighter futures.

Skills and Experience Needed

• A passion to work with and enable people to live as independent a life as possible.
• An enthusiasm and passion for supporting people to achieve the best outcomes that they can.
• A strong ability to create relationships that are open and honest.
• A strong initiative and ability to work alone as well as being an effective team player.
• Ability to deal with conflicting and demanding situations.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you will embrace these principles and thrive in an environment shaped by them.

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.