Scheme Manager / Building Manager

Hugo Reeves Recruitment; Acton Gate; On-site; GBP 19,000 - 22,000; Part time

Job summary

Hugo Reeves Recruitment is seeking an organised Scheme Manager for a 55+ retirement scheme in Stafford. The role is part-time, about 20 hours per week, on a 12-month fixed-term contract, paying £14 per hour.

You will oversee day-to-day operations, support residents with wellbeing and housing needs, coordinate maintenance, and ensure health and safety. You’ll be a key contact for residents, contractors, and services, fostering a welcoming, inclusive environment.

Qualifications

• Excellent communication and people skills.
• Empathetic and professional in challenging situations.
• Experience within housing, property management, or facilities management (desirable).

Responsibilities

• Managing tenancy-related matters and scheme administration
• Reporting and coordinating maintenance and repairs
• Ensuring health & safety, fire safety and security procedures are followed
• Responding appropriately to emergencies and alarm calls
• Encouraging community engagement and social activities within the scheme
• Maintaining accurate records and documentation
• Supervising cleaners/contractors where applicable

Skills

Communication skills

Empathy

Independent worker

Organisational skills

Safeguarding awareness

Stakeholder liaison

Job description

Scheme Manager

Part Time | 20 Hours Per Week | 5 Days | 12-Month Fixed Term Contract | £14per hour

We're looking for an organised and proactive Scheme Manager to oversee the day-to-day running of a building complex in Stafford. The building is a over 55s retirement scheme.

This is a rewarding role for someone who enjoys building relationships, solving problems, and making a real difference to people's lives.

The Role:

As Scheme Manager, you'll be responsible for the smooth operation of the scheme, supporting residents with their wellbeing, safety and housing needs while creating a welcoming and inclusive environment.

You'll act as a key point of contact for residents, contractors, support services, and families, helping customers maintain independence and access the support they need.

Key Responsibilities:

• Managing tenancy-related matters and scheme administration
• Reporting and coordinating maintenance and repairs
• Ensuring health & safety, fire safety and security procedures are followed
• Responding appropriately to emergencies and alarm calls
• Encouraging community engagement and social activities within the scheme
• Maintaining accurate records and documentation
• Supervising cleaners/contractors where applicable

About You:

We're looking for someone who:

• Has excellent communication and people skills
• Is empathetic, calm and professional, particularly in challenging situations
• Can work independently and manage a varied workload
• Has strong organisational and administrative skills
• Understands the importance of safeguarding and resident wellbeing
• Is confident liaising with contractors, support agencies, and stakeholders
• Has experience within housing, property management, or facilities management (desirable)

What's On Offer:

• Part-time role working approximately 20 hours per week across 5 days
• 12-month fixed term contract
• Competitive hourly rate of £14per hour
• A rewarding role where you can genuinely make a difference
• Supportive team environment
• Ongoing training and development opportunities