Scheme Housing Officer

Essential Employment; Playden; On-site; GBP 19,000 - 27,000; Full time

Job summary

Essential Employment seeks a Scheme Housing Officer in Rye to manage housing schemes and deliver customer-focused tenancy services on a full-time temporary basis.

You will inspect schemes, support residents with sign-ups and tenancy sustainment, handle safeguarding concerns, and coordinate with agencies to promote wellbeing and safe communities.

Responsibilities

• Manage a portfolio of sheltered, retirement or independent living housing schemes, providing an effective and customer-focused housing management service.
• Conduct regular scheme inspections to ensure communal areas, facilities and grounds are maintained to a high standard and comply with health and safety requirements.
• Provide tenancy management support including sign-ups, tenancy sustainment, property visits, tenancy reviews and responding to breaches of tenancy conditions.
• Support residents to maintain independent living by identifying support needs and signposting to relevant internal and external services.
• Carry out wellbeing and welfare checks for residents, particularly those who may be vulnerable or at risk.
• Respond to safeguarding concerns and make appropriate referrals in line with safeguarding policies and procedures.
• Investigate and manage anti-social behaviour, neighbour disputes and tenancy breaches, taking appropriate enforcement action where necessary.
• Work closely with residents, families, support agencies, healthcare professionals and community organisations to promote resident wellbeing and successful tenancy outcomes.
• Facilitate resident engagement activities, meetings and events to encourage community participation and social inclusion.
• Monitor and report health and safety issues including fire safety, accident reporting, risk assessments and contractor performance.

Job description

Scheme Housing Officer needed in Rye Paying £16.56 per hr ref OR119077

Full time hours on a temporarybasis

Key Responsibilities

• Manage a portfolio of sheltered, retirement or independent living housing schemes, providing an effective and customer-focused housing management service.
• Conduct regular scheme inspections to ensure communal areas, facilities and grounds are maintained to a high standard and comply with health and safety requirements.
• Provide tenancy management support including sign-ups, tenancy sustainment, property visits, tenancy reviews and responding to breaches of tenancy conditions.
• Support residents to maintain independent living by identifying support needs and signposting to relevant internal and external services.
• Carry out wellbeing and welfare checks for residents, particularly those who may be vulnerable or at risk.
• Respond to safeguarding concerns and make appropriate referrals in line with safeguarding policies and procedures.
• Investigate and manage anti-social behaviour, neighbour disputes and tenancy breaches, taking appropriate enforcement action where necessary.
• Work closely with residents, families, support agencies, healthcare professionals and community organisations to promote resident wellbeing and successful tenancy outcomes.
• Facilitate resident engagement activities, meetings and events to encourage community participation and social inclusion.
• Monitor and report health and safety issues including fire safety, accident reporting, risk assessments and contractor performance.

All our roles may be subject to pre-employment checks including references so please beprepared