Scheduling Coordinator (Hybrid) - Flexible Hours & Benefits

Anderson Recruitment Ltd; Gloucester; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Healthcare cash plan (Medicash)

Employee Assistance Programme with 24/

Job summary

Anderson Recruitment Ltd is seeking a Scheduling Team Administrator for a permanent position in the UK. The role involves coordinating service appointments for technicians, under the Team Lead’s guidance, with a strong emphasis on accurate communication and efficient scheduling.

The position offers a hybrid working arrangement (Mon-Fri, 40 hours, 1 day per week WFH) and a salary of £26,509.50 plus a benefits package including healthcare, pension, and life cover.

Qualifications

• Geographical knowledge of the UK is essential.
• Strong interpersonal and organizational abilities are required.
• Ability to prioritise and work under pressure in a fast‑paced environment.

Responsibilities

• Coordinate and schedule service appointments based on technician availability and customer requirements.
• Communicate appointment details clearly to customers and technicians.
• Gather necessary information from customers to facilitate scheduling.
• Align schedules with technicians and manage changes promptly.
• Maintain accurate records of appointments and customer data.
• Log interactions and service requests using in-house IT systems.
• Use scheduling software to track and organise activities.

Skills

Geographical knowledge of the UK

Interpersonal skills

Organisational skills

Can-do attitude

Tools

In-house IT systems

Job description

Anderson Recruitment Ltd is seeking a Scheduling Team Administrator for a permanent position in the UK. The role involves coordinating service appointments for technicians, under the Team Lead’s guidance, with a strong emphasis on accurate communication and efficient scheduling.

The position offers a hybrid working arrangement (Mon-Fri, 40 hours, 1 day per week WFH) and a salary of £26,509.50 plus a benefits package including healthcare, pension, and life cover.