Scheduling Coordinator

Tate; Basingstoke; On-site; GBP 19,000 - 21,000; Full time

Job summary

Tate is seeking a Scheduling Coordinator in Basingstoke for an 11-month temporary role. You will arrange and manage appointments for surveyors, ensuring efficient use of their time and delivering an excellent client experience.

Strong organisation, proactive problem-solving and clear communication are essential as you maintain calendars, coordinate routes, and produce reports. Office-based role, Monday to Friday 10am-7pm, Saturdays 9am-1pm.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational ability with high attention to detail.
• Able to manage multiple tasks independently.
• Confident using scheduling systems and Microsoft Office Suite.
• Experience in scheduling, coordinating, or administrative roles (preferred).

Responsibilities

• Schedule and coordinate appointments for surveyors, considering travel time and appointment duration.
• Maintain well-structured calendars and optimise daily routes.
• Communicate with clients and surveyors to confirm appointments and resolve any scheduling conflicts.
• Deliver exceptional customer service and provide clear, professional communication.
• Adjust schedules as necessary to accommodate changes or unexpected situations.
• Produce reports on appointment volumes, cancellations, and no-shows.
• Collaborate with internal teams to ensure smooth operational flow.

Skills

Verbal comms

Written comms

Organisational skills

Multitasking

MS Office

Scheduling systems

Tools

Scheduling software

Calendar apps

Job description

Scheduling Coordinator - Basingstoke - Temporary 11 month role - £14.35 per hour - Office based Monday to Friday 10am-7pm and Saturday 9-1pm

We are looking for a highly organised and proactive Scheduling Coordinator to join a fun and friendly growing team due to a large project. In this role, you will be responsible for arranging and managing appointments for a busy team of surveyors, ensuring efficient use of their time and delivering an excellent experience for clients. This is a key operational role requiring strong coordination, communication, and problem‑solving skills.

Key Responsibilities of the Scheduling Coordinator

• Schedule and coordinate appointments for surveyors, considering travel time and appointment duration.
• Maintain well‑structured calendars and optimise daily routes.
• Communicate with clients and surveyors to confirm appointments and resolve any scheduling conflicts.
• Deliver exceptional customer service and provide clear, professional communication.
• Adjust schedules as necessary to accommodate changes or unexpected situations.
• Produce reports on appointment volumes, cancellations, and no-shows.
• Collaborate with internal teams to ensure smooth operational flow.

Skills and experience

• Excellent verbal and written communication skills.
• Strong organisational ability with high attention to detail.
• Able to manage multiple tasks independently.
• Confident using scheduling systems and Microsoft Office Suite.
• Experience in scheduling, coordinating, or administrative roles (preferred).

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application