Planner / Scheduler / Coordinator

Huntress; Boxley; On-site; GBP 27,000 - 33,000; Full time

Job summary

Huntress is recruiting a Planner / Scheduler / Coordinator for our client’s Planning, Scheduling & Dispatch team in Maidstone.

The role involves coordinating field-based operatives across the UK with a rotating shift pattern and requires strong organisational skills and attention to detail.

Qualifications

• Strong organisational and problem-solving skills.
• Confident using Microsoft Office and able to learn new systems quickly.
• Experience in scheduling, planning, coordination, or administration would be advantageous.
• Excellent attention to detail and accurate data-entry skills.
• Able to manage competing priorities and work effectively to deadlines.

Responsibilities

• Schedule both reactive and planned works for field-based operatives using a range of workforce management systems.
• Communicate regularly with operatives to ensure jobs are completed efficiently and remain on schedule.
• Monitor service levels, response times, and SLAs, ensuring all work is delivered within agreed timescales.
• Identify potential scheduling issues or delays at an early stage and elevate where necessary.
• Support the smooth day-to-day coordination of field operations across the UK.

Skills

Organisational skills

Problem-solving

Attention to detail

Data entry

Tools

Microsoft Office

Job description

Planner / Scheduler / Coordinator

Maidstone | £30,000

Huntress is currently recruiting for a Planner / Scheduler / Coordinator to join our client's Planning, Scheduling & Dispatch team based in Maidstone.

This is an excellent opportunity to become part of a busy and dynamic department responsible for coordinating field-based operatives across the UK. We're looking for someone who is highly organised, able to prioritise effectively, and thrives in a fast-paced environment. Full training will be provided, along with genuine opportunities for progression and development.

Please note: This position operates on a rotating shift pattern, so flexibility is required.

Key Responsibilities

• Schedule both reactive and planned works for field-based operatives using a range of workforce management systems.
• Communicate regularly with operatives to ensure jobs are completed efficiently and remain on schedule.
• Monitor service levels, response times, and SLAs, ensuring all work is delivered within agreed timescales.
• Identify potential scheduling issues or delays at an early stage and elevate where necessary.
• Support the smooth day-to-day coordination of field operations across the UK.

About You

• Strong organisational and problem-solving skills with the ability to think quickly under pressure.
• Confident using Microsoft Office and capable of learning new systems and processes quickly.
• Previous experience in customer service, scheduling, planning, coordination, or administration would be advantageous.
• Excellent attention to detail and accurate data-entry skills.
• Able to manage competing priorities and work effectively to deadlines.

If you're a proactive and adaptable individual looking for a varied role within a supportive team, we'd love to hear from you.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.