Scheduler

Build Recruitment Limited; Melksham; On-site; GBP 21,000 - 32,000; Full time

Job summary

Build Recruitment is seeking a Scheduler/Planner for a client delivering social housing repairs in Melksham. You will schedule trades, coordinate maintenance, and ensure timely completion while delivering a high standard of tenant service.

The role requires strong organisational and communication skills, with IT proficiency and experience in scheduling systems. This is a temporary to permanent contract based in Melksham, with immediate start available.

Qualifications

• Experience in scheduling, planning or coordination roles.
• Experience in social housing, property maintenance or construction is a plus.
• Strong organisational skills and ability to manage a busy workload.
• Confident communicator with tenants, operatives and colleagues.
• Good IT skills including MS Office and scheduling systems.

Responsibilities

• Schedule and coordinate appointments for tradespeople carrying out repairs and maintenance.
• Liaise with tenants to arrange convenient appointment times and provide updates.
• Monitor job progress and ensure works are completed within timescales.
• Communicate with operatives, supervisors and contract managers to manage daily workloads.
• Update internal systems and maintain accurate records of jobs and appointments.
• Handle incoming calls, emails and enquiries professionally.
• Identify and resolve scheduling issues, cancellations and missed appointments.
• Work closely with the wider team to ensure smooth contract operation.

Skills

Scheduling

Planning

Coordination

Customer communication

IT skills

Microsoft Office

Tools

Microsoft Office

Job description

Scheduler / Planner

Location: Melksham

Contract: Temporary to Permanent contract

Immediate start

The Role

Build Recruitment is working with a client delivering social housing repairs and maintenance to recruit an organised and proactive Scheduler to join their team in Melksham. You will be responsible for scheduling appointments for tradespeople, coordinating repairs and maintenance works, and ensuring jobs are completed efficiently while providing a good service to tenants.

Key Responsibilities

• Schedule and coordinate appointments for tradespeople carrying out repairs and maintenance.
• Liaise with tenants to arrange convenient appointment times and provide updates.
• Monitor job progress and ensure works are completed within agreed timescales.
• Communicate with operatives, supervisors and contract managers to manage daily workloads.
• Update internal systems and maintain accurate records of jobs and appointments.
• Handle incoming calls, emails and enquiries professionally.
• Identify and resolve scheduling issues, cancellations and missed appointments.
• Work closely with the wider team to ensure the smooth running of the contract.

About You

• Previous experience in a scheduling, planning or coordination role.
• Ideally, experience within social housing, property maintenance or the construction sector.
• Strong organisational skills with the ability to manage a busy workload.
• Confident communicating with tenants, operatives and colleagues.
• Good IT skills, including Microsoft Office and internal scheduling systems.
• A proactive approach to problem-solving and managing changing priorities.
• A professional and customer-focused attitude.