Scheduler

Confidential; Wrotham; On-site; GBP 29,000 - 31,000; Full time

Job summary

Confidential in Wrotham, Kent is seeking a Service Coordinator to support 10 engineers across the North of England. This full-time role runs Monday to Friday with no weekends and requires driving due to the location.

You’ll book and manage service appointments, liaise with engineers, and deliver first-class customer service while monitoring stock levels to ensure a first-time fix. Join a friendly, supportive team and start interviews immediately.

Qualifications

• Excellent communication and customer service skills.
• Organised, proactive, and cool under pressure.
• Experience in planning, scheduling, or coordination.
• Must drive due to location.

Responsibilities

• Book and manage service appointments with precision
• Liaise directly with engineers to keep things moving smoothly
• Deliver top-tier customer service every time
• Keep an eye on stock and service levels to ensure a first-time fix

Skills

Communication skills

Customer service

Organised

Planning & scheduling

Coordination experience

Driving

Job description

Service Coordinator (Planning and Scheduling)

Wrotham, Kent

Must drive due to location

Monday - Friday - No Weekends!

29,000 + 1,000 OTE
Are you a pro at juggling schedules, solving problems, and keeping customers happy?

Join a friendly and supportive team as a Service Coordinator, where you'll be the heartbeat of the service operation-scheduling and supporting 10 engineers across the North of England.

What you'll do:

• Book and manage service appointments with precision
• Liaise directly with engineers to keep things moving smoothly
• Deliver top-tier customer service every time
• Keep an eye on stock and service levels to ensure a first-time fix

What we're looking for:

• Excellent communication and customer service skills
• Organised, proactive, and cool under pressure
• Experience in planning, scheduling, or coordination (a big plus!)

Based in Wrotham Full-time, Mon-Fri Friendly & supportive team

Interviews available immediately