Scheduler

Netbox Recruitment; Borough Green; On-site; GBP 26,000 - 32,000; Full time

Job summary

Netbox Recruitment is seeking a Service Coordinator (Planning and Scheduling) in Wrotham, Kent, to coordinate service operations for 10 engineers across the North of England. The role requires driving due to location, with Monday–Friday hours and no weekends.

The salary is £29,000 plus £1,000 OTE, and interviews are available immediately. Based in Wrotham, this full-time position emphasizes strong communication, organization, and proactive problem-solving to ensure high levels of customer

Qualifications

• Excellent communication and customer service skills.
• Organised, proactive, and able to work under pressure.
• Experience in planning, scheduling, or coordination is a plus.

Responsibilities

• Book and manage service appointments with precision.
• Liaise directly with engineers to keep things moving.
• Deliver top-tier customer service every time.
• Monitor stock and service levels to ensure a first-time fix.

Skills

Communication

Customer service

Planning & scheduling

Organised

Job description

Service Coordinator (Planning and Scheduling)

Wrotham, Kent

Must drive due to location

Monday - Friday - No Weekends!

£29,000 + £1,000 OTE

Are you a pro at juggling schedules, solving problems, and keeping customers happy?

Join a friendly and supportive team as a Service Coordinator, where you'll be the heartbeat of the service operation-scheduling and supporting 10 engineers across the North of England.

What you'll do:

• Book and manage service appointments with precision
• Liaise directly with engineers to keep things moving smoothly
• Deliver top-tier customer service every time
• Keep an eye on stock and service levels to ensure a first-time fix

What we're looking for:

• Excellent communication and customer service skills
• Organised, proactive, and cool under pressure
• Experience in planning, scheduling, or coordination (a big plus!)

Based in Wrotham | Full-time, Mon-Fri | Friendly & supportive team

Interviews available immediately