Scheduler

ARC (Norwich) Ltd; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading contractor in Norwich is seeking a Part-Time Scheduler to join their team. You will coordinate operatives and manage schedules for responsive repairs and planned maintenance. Ideal candidates have experience in social housing and possess strong organisational and communication skills. This role offers a competitive rate of £13.16 per hour and is Temp to Perm.

Qualifications

• Previous experience as a Scheduler, Planner, or Coordinator in social housing or facilities management.
• Strong organisational and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Allocate and manage workloads for operatives across multiple contracts.
• Handle tenant queries with professionalism and care.
• Monitor progress of jobs, updating systems in real time.

Skills

Organisational skills

Communication skills

Scheduling systems

Problem-solving

Customer-first approach

Job description

Job Title: Scheduler

Job Type: Part Time – Temp to Perm

Working Days/ Hours: Monday – Wednesday 9am – 5pm

Location: Norwich

Rate: £13.16ph PAYE

Overview

We’re working with a leading contractor specialising in social housing contracts, and they’re looking for an experienced Scheduler to join their busy team.

Role Overview

As a Scheduler, you’ll play a vital role in ensuring the smooth delivery of responsive repairs, planned maintenance, and refurbishment works. You’ll be responsible for coordinating operatives, managing daily schedules, liaising with tenants, and making sure jobs are completed on time and to a high standard.

Key Responsibilities

• Allocate and manage workloads for operatives across multiple contracts
• Handle tenant queries with professionalism and care
• Monitor progress of jobs, updating systems in real time
• Work closely with contract managers and supervisors to resolve scheduling issues
• Ensure KPIs and SLAs are consistently met

What We’re Looking For

• Previous experience as a Scheduler, Planner, or Coordinator (ideally within social housing, facilities management, or construction)
• Strong organisational and communication skills
• Ability to work in a fast-paced environment
• Confident IT user with experience in scheduling systems
• A proactive problem-solver with a customer-first approach