SC-Cleared Senior User Researcher - Public Sector

Version 1; United Kingdom; Remote; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly profit share

Career progression programs

Flexible/remote working

Private healthcare

Pension with 5% employee match

Wellbeing initiatives

Annual awards

Job summary

Version 1 is seeking a senior user researcher with active SC clearance to lead high‑impact projects for UK public sector clients. You will shape accessible services, guide agile teams, and ensure evidence drives decisions across the delivery lifecycle.

You will mentor colleagues, influence service strategy, and strengthen Version 1's user research practice while collaborating with product managers, designers, and developers in multidisciplinary teams.

Qualifications

• Extensive experience leading user research in complex digital public services.
• Proven ability to influence product strategy with evidence.
• Comfortable working in client-facing environments and agile delivery.

Responsibilities

• Lead and deliver user research across discovery and delivery phases.
• Provide actionable recommendations to inform product and service decisions.
• Mentor junior researchers and share expertise within the practice.
• Build strong client relationships and align research outcomes with business goals.

Skills

SC Clearance

Public sector experience

User research leadership

Qualitative methods

Quantitative methods

Stakeholder management

Tools

GOV.UK Design System

WCAG 2.2

Job description

Version 1 is seeking a senior user researcher with active SC clearance to lead high‑impact projects for UK public sector clients. You will shape accessible services, guide agile teams, and ensure evidence drives decisions across the delivery lifecycle.

You will mentor colleagues, influence service strategy, and strengthen Version 1's user research practice while collaborating with product managers, designers, and developers in multidisciplinary teams.