Senior User Researcher - SC Cleared, Remote, Public Sector

Version 1; Birmingham; À distance; GBP 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Profit sharing

Career development

Flexible/remote work

Pension plan

Private healthcare

Life insurance

Wellbeing program

Gym discounts

24 days holiday

Résumé du poste

Version 1 is seeking a Senior User Researcher with active SC clearance to shape accessible services for Public Sector clients. You’ll lead research across the delivery lifecycle, working with product managers, designers, business analysts and developers to ensure evidence drives decision making at every stage.

You’ll mentor colleagues and raise the practice across our community of practice. You will influence service strategy, promote a user-first mindset, and engage with senior stakeholders to

Qualifications

• 5+ years of experience as a researcher in Agile environments.
• Strong knowledge of UK public sector service design including GOV.UK patterns.

Responsabilités

• Lead and deliver user research for complex projects; findings inform product, service and strategy decisions.
• Contribute to client meetings, workshops and presentations; build relationships and provide actionable recommendations.
• Mentor junior researchers and foster a collaborative practice across teams.

Connaissances

User research

Public sector experience

Stakeholder management

Agile

Qualitative methods

Quantitative methods

Consultancy

Portfolio evidence

Outils

GDS & GOV.UK patterns

WCAG 2.2

Description du poste

Version 1 is seeking a Senior User Researcher with active SC clearance to shape accessible services for Public Sector clients. You’ll lead research across the delivery lifecycle, working with product managers, designers, business analysts and developers to ensure evidence drives decision making at every stage.

You’ll mentor colleagues and raise the practice across our community of practice. You will influence service strategy, promote a user-first mindset, and engage with senior stakeholders to