SC-Cleared Senior User Researcher – Public Sector

Version 1; Newcastle upon Tyne; A distancia; GBP 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Profit share scheme

Career progression & mentoring

Flexible/remote working

Private healthcare

Descripción de la vacante

Version 1 is seeking a senior User Researcher with SC clearance to shape meaningful, accessible public sector services. You will lead discovery and delivery, collaborating with multidisciplinary teams to ensure evidence guides decisions.

You’ll mentor peers and raise our practice standards across client engagements. You will influence service strategy, drive user-centered delivery, and strengthen Version 1’s research capabilities while thriving in client-facing environments and complex

Formación

• Extensive experience (5+ years) leading research on complex digital services in Agile environments.
• Strong knowledge of UK public sector service design, GOV.UK design system patterns and assessment processes.
• End-to-end research capability from design to synthesis into actionable insights.
• Broad methodological expertise in qualitative and quantitative methods.

Responsabilidades

• Lead and deliver user research for complex projects, informing product, service, and strategy decisions.
• Build strong client relationships, provide actionable recommendations in workshops and meetings.
• Advise on research opportunities and drive outcomes aligning user needs with business goals.
• Mentor junior researchers and foster a collaborative practice within the team.

Conocimientos

Public sector research leadership

User research leadership

GDS/UK gov patterns

Agile research

Stakeholder management

Ethical & inclusive design

Descripción del empleo

Version 1 is seeking a senior User Researcher with SC clearance to shape meaningful, accessible public sector services. You will lead discovery and delivery, collaborating with multidisciplinary teams to ensure evidence guides decisions.

You’ll mentor peers and raise our practice standards across client engagements. You will influence service strategy, drive user-centered delivery, and strengthen Version 1’s research capabilities while thriving in client-facing environments and complex