SC-Cleared SACM & CMDB Manager | Hybrid Role

LA International Computer Consultants Ltd; West of England; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

LA International Computer Consultants Ltd. is seeking a Service Asset & Configuration Manager to lead SACM governance across OpNET live services.

The role requires CMDB and CMS administration, baseline configuration management, and strong knowledge of BMC Remedy within ITSM processes. The successful candidate will establish SACM methods, manage the CMS, provide KPI reporting, chair Configuration Management Board meetings, and collaborate with stakeholders to ensure data quality and compliance in

Qualifications

• Strong SACM experience and a proven track record delivering governance.
• Expertise with CMDB and CMS administration within ITSM.
• Experience managing CI items, relationships and baselines.
• Proficiency with BMC Remedy in SACM/ITSM contexts.
• Ability to support Change, Release and Incident Management via CMDB.

Responsibilities

• Establish, implement and improve SACM processes, procedures, tooling and governance.
• Manage the SACM CMS as primary contact for incidents and configuration updates.
• Maintain accurate CIs and relationships in the CMDB.
• Use CMDB data to support Change, Release and Incident Management.
• Perform baseline configuration comparisons to validate changes.
• Identify and implement tooling to support SACM processes.
• Provide assurance over data quality and resolve discrepancies with stakeholders.
• Produce KPI reports and management information.
• Coordinate and chair monthly Configuration Management Board meetings.
• Develop Terms of Reference and governance meeting schedules.
• Align SACM processes with OpNET using BMC Remedy.
• Maintain CI relationships across live services and ITSM processes.

Skills

SACM experience

SACM processes governance

CMDB administration

CI items & relationships

BMC Remedy knowledge

Change/Release/Incident integration

Baseline comparisons & change validity

Data quality & compliance

Governance boards leadership

KPI reporting & MIS

Stakeholder collaboration

Secure live-service environments

Job description

LA International Computer Consultants Ltd. is seeking a Service Asset & Configuration Manager to lead SACM governance across OpNET live services.

The role requires CMDB and CMS administration, baseline configuration management, and strong knowledge of BMC Remedy within ITSM processes. The successful candidate will establish SACM methods, manage the CMS, provide KPI reporting, chair Configuration Management Board meetings, and collaborate with stakeholders to ensure data quality and compliance in