SAP Order & Customer Success Coordinator

Confidential; St Albans; On-site; GBP 25,000 - 32,000; Full time

Job summary

Confidential is seeking a sales administrator to support customers by phone and email, process orders, quotations and pricing, and coordinate with production, logistics, and sales teams. The role is predominantly office-based in St Albans with some flexibility after probation. A competitive salary and benefits package are offered.

SAP experience is required. The successful candidate will manage customer accounts, portals, and orders, assisting Sales Engineers and handling CRM.

Qualifications

• Experience in sales administration and a customer-facing role.
• Strong written and verbal communication skills.

Responsibilities

• Handle customer enquiries by phone and email.
• Process orders, provide quotations and pricing information.
• Manage customer orders, deliveries and delivery expectations.
• Liaise with production, logistics and sales to resolve queries.

Skills

Sales administration

Customer service

Communication

Attention to detail

Team player

Tools

SAP

Job description

Confidential is seeking a sales administrator to support customers by phone and email, process orders, quotations and pricing, and coordinate with production, logistics, and sales teams. The role is predominantly office-based in St Albans with some flexibility after probation. A competitive salary and benefits package are offered.

SAP experience is required. The successful candidate will manage customer accounts, portals, and orders, assisting Sales Engineers and handling CRM.