Business Support Co-Ordinator

Mitie Group plc.; Worthing; On-site; GBP 13,000 - 16,000; Part time

Job summary

Mitie Group plc. in Worthing is seeking a Business Support Co-Ordinator to support the technical co-ordinator and technical supervisor in allocating engineering jobs.

The role includes handling orders in SAP/Coupa, taking customer calls, and ensuring delivery of services to meet customer needs. The position operates part-time with specific hours across Monday to Wednesday at the GSK Worthing Dominion Way site, and carries a salary of £14,276.60 per annum.

Qualifications

• Experience of working in an Administrative / Office environment.
• Experience in Finance - SAP / Coupa highly desirable.
• Organised and process driven with excellent attention to detail.
• Experience with Microsoft Office packages.
• Good written, verbal communication and negotiation skills.
• Team player with ability to lead by example through operation excellence and strong interpersonal skills.

Responsibilities

• Raising, Goods Receipting & accurate allocation of orders in SAP / Coupa.
• Take calls from customers in relation to reactive jobs and general enquiries.
• Ensure the delivery of the services within the Mitie team, ensuring customer requirements are met and their needs anticipated at all times.
• Assist and support the Mitie service lines by performing a range of day-to-day administration duties.
• Responsible for all reactive work order requests received to the helpdesk to ensure they are completed and closed within the contractual KPI's and SLA's.
• Customer communication – keeping the customer informed of progress on their request.
• Ensure all month end reporting is delivered in an accurate and timely manner to the above site Finance Management team.
• Provide day to day services required to support the Post Room functions at GSK Worthing.

Skills

Admin experience

Finance awareness

Attention to detail

Microsoft Office

Communication skills

Interpersonal skills

Tools

SAP

Coupa

Job description

Join Mitie – the future of high performing places.

ROLE: Business Support Co-Ordinator

HOURS: Monday & Tuesday, 8:00am - 4:00pm

Wednesday 08:00am - 12:00pm

LOCATION: GSK - Worthing - Dominion Way

SALARY: £14,276.60

Please Note: This is a Penicillin factory, if you are allergic to Penicillin we cannot progress with your application.

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an organised Business Support Co-Ordinator who will support the technical co-ordinator and technical supervisor to ensure engineering job allocations are appropriate.

Role Responsibilities:

• Raising, Goods Receipting & accurate allocation of orders in SAP / Coupa.
• Take calls from customers in relation to reactive jobs and general enquiries.
• Ensure the delivery of the services within the Mitie team, ensuring customer requirements are met and their needs anticipated at all times.
• To assist and support the Mitie service lines by performing a range of day-to-day administration duties.
• Responsible for all reactive work order requests received to the helpdesk to ensure they are completed and closed within the contractual KPI's and SLA's.
• Customer communication – keeping the customer informed of progress on their request.
• Ensure all month end reporting is delivered in an accurate and timely manner to the above site Finance Management team.
• To provide the day to day services required to support the Post Room functions at GSK Worthing.

Required Qualifications:

• • Experience of working in a Administrative / Office environment
  • Previous Finance experience - Experience in SAP / Coupa highly desirable
  • Organised and process driven with excellent attention to detail
  • Experienced in Microsoft Office packages
  • Good written, verbal communication and negotiation skills to support them in their role
  • A team player with the ability to lead by example through operation excellence, strong interpersonal skills, and the ability to interact at all levels