Sales Transaction Controller - Toyota Sidcup

Lexus; Sidcup; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Transaction Controller to join their team at a leading dealership. This role involves managing the finance and insurance sales process, ensuring compliance with FCA standards, and delivering exceptional customer service. You will work closely with the General Sales Manager and support the sales team, while also having the opportunity to coach and lead by example. With a commitment to professional development and a modern work environment, this position offers a clear path for career progression and a chance to excel in the automotive industry.

Benefits

Competitive salary

Training programs

Performance-based bonus scheme

Profit-sharing bonuses

Comprehensive benefits

Healthcare

Pension

Childcare support

Company lease scheme

Qualifications

• Experience in finance and insurance sales with a proven track record.
• Strong customer service skills and ability to work under pressure.

Responsibilities

• Oversee finance and insurance sales process, managing daily deal stacking.
• Engage with customers to identify suitable finance and insurance products.

Skills

Finance and Insurance targets

Sales track record

Customer service

Automotive sales experience

Business/Transaction management

Pressure management

FCA compliance

Job description

Jemca is currently offering a new opportunity as a Sales Transaction Controller to join our business based at our Toyota Sidcup dealership. As a Sales Transaction Controller, you will oversee the finance and insurance sales process from start to finish. You will be interacting directly with customers, managing deal stacking daily, and delivering excellent customer service.

You will work closely with the General Sales Manager and support the Car Sales Executives. This role is suitable for an experienced Business/Transaction Manager looking to increase their OTE and expand their knowledge of hybrid technology.

What We Need

1. Understand the customer journey and build strong relationships with clients.
2. Present suitable options clearly to customers.
3. Coach and lead the team by example.
4. Engage with customers to identify appropriate vehicle, finance, warranty, or insurance products.
5. Ensure compliance with FCA standards in all finance product sales.
6. Manage sales and F&I performance according to KPIs.
7. Perform Sales Controller duties, including team management, second-facing, and deal stacking.
8. Coordinate with Sales Executives to ensure finance discussions are available for all customers.
9. Assist second-facing customers to meet their requirements.
10. Prepare and explain finance quotes, maximizing margin and meeting customer needs.
11. Support deal stacking with Sales Executives and ensure customer satisfaction.
12. Be prepared to cover Sales Manager responsibilities when needed.

Your Skills

1. Experience in working towards Finance and Insurance targets.
2. Proven sales track record.
3. Valid, clean driving license.
4. Excellent customer service skills.
5. Experience in automotive sales industry.
6. Previous experience as a business/transaction manager.
7. Motivation to succeed.
8. Ability to work efficiently under pressure.
9. Experience working in an FCA regulated environment and maintaining compliance.

What We Offer

1. Competitive basic salary.
2. Training programs to advance your career within Toyota.
3. Performance-based bonus scheme.
4. Additional profit-sharing bonuses.
5. Modern work environment with top facilities.
6. Clear career progression aligned with your aspirations.
7. Comprehensive benefits including healthcare, pension, childcare, and a company lease scheme.

Our Company

Jemca Car Group is one of the UK's largest Toyota and Lexus dealerships, employing over 500 staff across Greater London and Thames Valley. Owned by Toyota Tsusho Corporation, a global enterprise with over 428 companies, we are committed to delivering the best customer experience and service. We invest in state-of-the-art facilities and professional development to support our team and ensure excellence in all we do.