Apprentice Service Advisor - Toyota Colchester

Steven Eagell Limited; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Apprentice Service Advisor at a prestigious automotive retailer in Colchester. This exciting role offers full-time hours and comprehensive training, providing you with the skills to excel in the automotive industry. You'll engage with customers, ensuring their needs are met while developing a career path that could lead to management positions. If you have a passion for customer service and a 'can do' attitude, this is the perfect opportunity to kickstart your career in a supportive environment. Apply now to be part of a dynamic team dedicated to excellence!

Qualifications

• Automotive experience preferred but not mandatory.
• Commitment to customer satisfaction and quality care.

Responsibilities

• Assist customers with service inquiries and bookings.
• Deliver high levels of customer care and satisfaction.

Skills

Well organised

Ability to deal with different types of customers

Willingness to learn

Can do attitude

Education

GCSE A-C in Maths

GCSE A-C in English

GCSE A-C in ICT

Job description

Apprentice Service Advisor - Toyota Colchester Reference Number - 0123445567567

Working Hours Full Time

Salary £7.55 per hour

Closing Date 13/05/2025

Apprentice Service Advisor
Steven Eagell Group

Toyota Colchester

We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.

The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 43 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.

We are expanding our business and offering an exciting opportunity to join the team as Apprentice Service Advisor at our Colchester branch. We will provide excellent training and genuine career progression opportunities in return.

As an Apprentice Service Advisor, you will ideally possess automotive experience and must be committed to achieving the highest levels of customer satisfaction, have excellent communications skills, be of a smart appearance and have the desire to deliver the highest quality customer care. Previous experience in a similar role would be an advantage.

You will be working full time, 8:00am-6:00pm and alternate Saturday mornings. You will attend training at our state of the art training centre in Derby where a vehicle and accommodation will be provided.

A competent Service Advisor has many transferable skills throughout the retail motor industry. It is not uncommon for a Service Advisor to progress through the ranks to become a Parts Manager, After Sales Manager or Service Manager.

Skills and personal qualities:

• Well organised
• Ability to deal with different types of customers
• Willingness to learn
• A 'can do' attitude to overcome challenges

Qualifications:

• Ideally you will have GCSE A-C (or equivalent) in Maths, English and ICT although this is not mandatory.

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