Sales Team Manager

B&Q Limited; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading home improvement retailer is seeking a Sales Team Manager for their Romford location. In this role, you'll lead strategic areas of the store, focusing on sales and team performance. You'll develop your team with product knowledge, build strong customer relationships, and use insights to increase sales. The position offers a competitive salary, bonuses, and comprehensive benefits, including a pension scheme and considerable holiday allowance.

Benefits

Award-winning pension scheme

Company Bonus Scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Colleague wellbeing benefits

Qualifications

• Experience leading sales teams in retail environments.
• Ability to develop product knowledge among team members.
• Comfortable discussing performance with team and customers.

Responsibilities

• Lead the sales team in Showrooms and TradePoint departments.
• Support sales colleagues to build product knowledge.
• Use customer insights to improve sales.

Skills

Sales coaching

Customer relationship building

Analytical skills

Team leadership

Job description

Overview

Full time, Part time or Job Share

Permanent Contract - 36.75 Hours per week

Up to £35,428.84 per annum (Inclusive of £0.81 per hour, store specific location allowance) + Bonus + Pension + 6.6 Weeks Holiday

B&Q Romford

Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Sales Team Manager and you will be pivotal in driving sales across our showroom and TradePoint departments.

What's the job?

A great team needs a great leader and your role as a Sales Team Manager is to lead two of the most strategically important areas of our store — Showrooms and TradePoint. You’ll bring together dynamic, sales-focused teams and create a culture where every colleague is confident, proactive, and laser-focused on fulfilling B&Q’s ambition of making every customer count. You’ll make a real difference through sales coaching and performance leadership and build a high-performing team. In this role you will:

• Support our sales colleagues to build deep product knowledge and be confident to sell.
• Use customer insights and performance data to spot opportunities and respond at pace.
• Build strong local customer relationships, with a focus on Tradespeople.

What we need:

Our Sales Team Managers are key to running our business by leading the team to deliver effective stock management and to make every customer count. In this role, you should be leading in a way that demonstrates the following qualities:

• You enjoy observing, listening and communicating ways to continuously improve and celebrate success.
• Are comfortable having meaningful discussions about performance.
• At your best building rapport with customers and colleagues.
• Like to be well planned and organised and thrive in being agile with your plans when needed.
• Natural analytical rigour and can spot opportunities to increase sales.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• Award-winning pension scheme
• Company Bonus Scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits and lots more

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.