Sales Support & Order Management Administrator

Confidential; Blackburn; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement 23 days

Bank Holidays

Pension scheme

Free parking

Regular social events

Friendly family-style environment

Job summary

Confidential in Blackburn is hiring a Customer Service Administrator on a 9–12 month temporary contract. You will process sales orders, set up customer accounts, and provide product and stock information.

The role requires solid Excel skills and the ability to coordinate with warehouse and supply chain teams from 9:00am to 5:00pm, Monday to Friday. Benefits include 23 days of holiday plus bank holidays, a pension, free parking, regular social events and a family-style working environment.

Qualifications

• Strong working knowledge of Excel.
• Customer-focused and professional demeanour.
• Ability to learn new systems quickly.

Responsibilities

• Processing sales orders onto the in-house system.
• Setting up customer accounts and delivery details.
• Providing information on products and stock availability.
• Monitoring stock levels, deadlines and PODs.
• Liaising with warehouse and supply chain teams to coordinate orders.
• Updating customer data on the CRM system.
• Providing technical product information to customers.
• Producing sales activity reports.
• Contacting customers to promote product ranges.

Skills

Excel knowledge

Customer service

Data entry

Tools

CRM software

Job description

Confidential in Blackburn is hiring a Customer Service Administrator on a 9–12 month temporary contract. You will process sales orders, set up customer accounts, and provide product and stock information.

The role requires solid Excel skills and the ability to coordinate with warehouse and supply chain teams from 9:00am to 5:00pm, Monday to Friday. Benefits include 23 days of holiday plus bank holidays, a pension, free parking, regular social events and a family-style working environment.