sales support admin

Confidential; Blackburn; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement 23 days

Bank Holidays

Pension scheme

Free parking

Regular social events

Friendly family-style environment

Job summary

Confidential in Blackburn is hiring a Customer Service Administrator on a 9–12 month temporary contract. You will process sales orders, set up customer accounts, and provide product and stock information.

The role requires solid Excel skills and the ability to coordinate with warehouse and supply chain teams from 9:00am to 5:00pm, Monday to Friday. Benefits include 23 days of holiday plus bank holidays, a pension, free parking, regular social events and a family-style working environment.

Qualifications

• Strong working knowledge of Excel.
• Customer-focused and professional demeanour.
• Ability to learn new systems quickly.

Responsibilities

• Processing sales orders onto the in-house system.
• Setting up customer accounts and delivery details.
• Providing information on products and stock availability.
• Monitoring stock levels, deadlines and PODs.
• Liaising with warehouse and supply chain teams to coordinate orders.
• Updating customer data on the CRM system.
• Providing technical product information to customers.
• Producing sales activity reports.
• Contacting customers to promote product ranges.

Skills

Excel knowledge

Customer service

Data entry

Tools

CRM software

Job description

Customer Service Administrator Blackburn £25,000 Temporary Contract (9 12 Months)

Hours: 9:00am 5:00pm, Monday to Friday

We have an exciting opportunity to join a global manufacturing and supply company experiencing continued growth. This position is offered on an initial 9-month temporary contract, with the potential for an extension up to 12 months.

They are looking for a professional, friendly and customer-focused individual with a good working knowledge of Excel.

You will be responsible for:

• Processing sales orders accurately onto the in-house system
• Setting up customer accounts and delivery details on the system
• Providing customers with information regarding products and stock availability
• Monitoring stock levels, order deadlines and proof of deliveries (PODs)
• Liaising with warehouse and supply chain teams to coordinate orders
• Updating and maintaining customer data on the CRM system
• Providing technical product information to customers
• Producing management reports relating to sales activity
• Contacting new and existing customers to promote product ranges and discuss their requirements

You will have:

• A hardworking and professional demeanour
• The ability to learn new systems quickly
• A good working knowledge of Excel
• A strong commitment to delivering excellent customer service

You will receive:

• £25,000 annual salary
• 23 days' holiday plus Bank Holidays
• Pension scheme
• Free parking
• Regular social events
• A friendly, family-feel working environment

Please note: This is a temporary position for an initial 9-month period, with the potential to extend up to 12 months.

Please note that, due to the high volume of applications we receive, only shortlisted candidates will be contacted personally.