Sales Admin & Customer Service Specialist

Confidential; Trafford; Vor Ort; GBP 32.000 - 35.000; Vollzeit

Benefits dieser Stelle

Free onsite parking

Company pension

Life Insurance

25.5 days holiday + Bank holidays

Comprehensive training and support

Zusammenfassung

Confidential in Trafford Park, Manchester is seeking a Sales Administrator to join the Customer Service team. The role is full-time, office-based, 38 hours per week, with a paid lunch break, supporting customers from enquiry to order processing, shipment and invoicing.

You will coordinate orders using Priority ERP, liaise with sales, production, warehouse and logistics, maintain records and deliver high-quality service.

Qualifikationen

• Experience in sales support or order processing.
• Knowledge of ERP or CRM systems.
• Excellent communication and organisational skills.
• Able to work well in a team and independently.

Aufgaben

• Respond to customer enquiries via telephone, email and Salesforce, providing quotations and excellent service.
• Process UK and Export sales orders using Priority ERP from order to delivery and invoicing.
• Coordinate deliveries, transportation and samples with internal teams and distributors.
• Handle customer complaints and credit notes according to procedures.
• Maintain accurate customer records, pricing and order information.
• Support Sales with reporting and customer data; cover other teams when needed.

Kenntnisse

Customer focus

Strong organization

Problem solving

IT skills

Team player

Sales order processing

Tools

Priority ERP

CRM systems

Jobbeschreibung

Confidential in Trafford Park, Manchester is seeking a Sales Administrator to join the Customer Service team. The role is full-time, office-based, 38 hours per week, with a paid lunch break, supporting customers from enquiry to order processing, shipment and invoicing.

You will coordinate orders using Priority ERP, liaise with sales, production, warehouse and logistics, maintain records and deliver high-quality service.