Administrator- Immediate Requirement

Axon Moore; Blackburn; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Company pension scheme

Free on-site parking

25 days annual leave + 8 bank holidays

Training and career development

Friendly and supportive team

Job summary

Axon Moore is recruiting for a Sales Administrator to join a busy Blackburn commercial office. You will be the main point of contact for customers, processing orders from enquiry to delivery and coordinating with internal teams to ensure on-time fulfilment.

The ideal candidate will have experience in sales administration or order processing, strong communication, and good IT skills. This is a full-time, office-based role with a competitive salary and benefits.

Qualifications

• Previous experience in a Sales Administrator, Customer Service Administrator or Order Processing role.
• Excellent written and verbal communication skills.
• Strong organisational skills with excellent attention to detail.
• Ability to manage multiple priorities in a busy environment.
• Good IT skills, including Word, Excel and Outlook.
• Experience using an ERP or CRM system would be advantageous.
• Positive, proactive and team-focused attitude.

Responsibilities

• Process customer orders accurately using the company's ERP system.
• Manage customer enquiries via telephone and email.
• Prepare quotations, raising PO's and sales documentation.
• Monitor order progress and provide customers with regular updates.
• Liaise with production, planning, logistics and purchasing teams to ensure timely deliveries.
• Maintain accurate customer records and pricing information.
• Resolve customer queries and issues efficiently.
• Produce sales reports and support the wider commercial team with administrative tasks.
• Build strong relationships with both UK and international customers.
• Ensure high levels of customer satisfaction through excellent service.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Team player

Tools

ERP system

CRM system

Microsoft Office

Job description

Sales Administrator- Full time and Permanent (office based)

Immediate Requirement

Location: Blackburn- BB1

Salary:Up-to £30,000 per annum

Hours: Monday to Friday, 8:30am – 5:00pm, with every other Friday finishing at 2:00pm

About the Company

Our client is a well established global manufacturing business with an excellent reputation for quality, innovation and customer service.

They are looking to recruit a proactive and organised Sales Administrator to join their busy commercial office at their Blackburn site.

This is an excellent opportunity for someone who enjoys working in a fast paced environment and takes pride in delivering exceptional customer service and administrative support.

The Role

As Sales Administrator, you will play a key role in supporting the operations team and ensuring the smooth processing of customer orders from enquiry through to delivery. You will be the main point of contact for customers, liaising with internal departments to ensure orders are fulfilled accurately and on time.

Key Responsibilities

• Process customer orders accurately using the company's ERP system.
• Manage customer enquiries via telephone and email.
• Prepare quotations, raising PO's and sales documentation.
• Monitor order progress and provide customers with regular updates.
• Liaise with production, planning, logistics and purchasing teams to ensure timely deliveries.
• Maintain accurate customer records and pricing information.
• Resolve customer queries and issues efficiently.
• Produce sales reports and support the wider commercial team with administrative tasks.
• Build strong relationships with both UK and international customers.
• Ensure high levels of customer satisfaction through excellent service.

About You

The successful candidate will have:

• Previous experience in a Sales Administrator, Customer Service Administrator or Order Processing role.
• Excellent communication skills, both written and verbal.
• Strong organisational skills with excellent attention to detail.
• The ability to manage multiple priorities within a busy environment.
• Good IT skills, including Microsoft Office (Word, Excel and Outlook).
• Experience using an ERP or CRM system would be advantageous.
• A positive, proactive and team-focused attitude.

Benefits

• Competitive salary of upto£30,000
• Monday to Friday working hours
• Every other Friday finish at 2:00pm
• 25 days annual leave plus 8 bank holidays
• Company pension scheme
• Free on-site parking
• Stable employment with a successful global manufacturing business
• Friendly and supportive team environment
• Opportunities for training and career development