Sales Support Admin: Customer Service (9–12 Month Contract)

Kpi-Recruiting-Ltd; Lower Darwen; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

23 days' holiday plus Bank Holidays

Pension scheme

Free parking

Regular social events

Friendly, family-feel working environm

Job summary

KPI-Recruiting-Ltd in Blackburn is seeking a Customer Service Administrator on a 9–12 month temporary contract. The role focuses on processing orders, maintaining CRM data, and delivering excellent service.

You should have a good working knowledge of Excel, be diligent, and capable of coordinating with warehouse and supply chain teams. The position offers a £25,000 salary, 23 days holiday, pension, free parking, and regular social events.

Qualifications

• Excellent working knowledge of Excel.
• Professional demeanour and customer-focused approach.
• Ability to learn new systems quickly.

Responsibilities

• Processing sales orders accurately onto the in-house system.
• Setting up customer accounts and delivery details on the system.
• Providing customers with information regarding products and stock availability.
• Monitoring stock levels, order deadlines and proof of deliveries (PODs).
• Liaising with warehouse and supply chain teams to coordinate orders.
• Updating and maintaining customer data on the CRM system.
• Providing technical product information to customers.
• Producing management reports relating to sales activity.
• Contacting new and existing customers to promote product ranges and discuss their requirements.

Skills

Excel

Job description

KPI-Recruiting-Ltd in Blackburn is seeking a Customer Service Administrator on a 9–12 month temporary contract. The role focuses on processing orders, maintaining CRM data, and delivering excellent service.

You should have a good working knowledge of Excel, be diligent, and capable of coordinating with warehouse and supply chain teams. The position offers a £25,000 salary, 23 days holiday, pension, free parking, and regular social events.