Customer-First Sales & Order Administrator

Confidential; Wolverhampton; Sur place; GBP 24 000 - 30 000; Plein temps

Résumé du poste

Confidential in Wolverhampton is recruiting a Sales Administrator who combines superb customer service with forward thinking to support a leading Building Supplies company. You will handle customer enquiries and process orders, coordinating with warehouse, logistics and accounts to keep the customer journey smooth.

The role is Monday to Friday, 9am to 5pm, with responsibilities spanning order processing, delivery updates, and returns/credits.

Qualifications

• Strong customer service orientation and clear communication.
• Ability to multi-task and stay organised in a fast-paced environment.
• Proactive team player with good numeracy and problem solving.

Responsabilités

• Handle customer enquiries via phone and email.
• Process orders on SAGE 200.
• Liaise with warehouse, logistics and accounts.
• Manage orders from processing to delivery, updating the customer.
• Deal with customer returns and credits.

Connaissances

Excellent communication

Customer service

Organisation

Attention to detail

Telephone skills

Outils

SAGE 200

Description du poste

Confidential in Wolverhampton is recruiting a Sales Administrator who combines superb customer service with forward thinking to support a leading Building Supplies company. You will handle customer enquiries and process orders, coordinating with warehouse, logistics and accounts to keep the customer journey smooth.

The role is Monday to Friday, 9am to 5pm, with responsibilities spanning order processing, delivery updates, and returns/credits.