sales support admin

Kpi-Recruiting-Ltd; Lower Darwen; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

23 days' holiday plus Bank Holidays

Pension scheme

Free parking

Regular social events

Friendly, family-feel working environm

Job summary

KPI-Recruiting-Ltd in Blackburn is seeking a Customer Service Administrator on a 9–12 month temporary contract. The role focuses on processing orders, maintaining CRM data, and delivering excellent service.

You should have a good working knowledge of Excel, be diligent, and capable of coordinating with warehouse and supply chain teams. The position offers a £25,000 salary, 23 days holiday, pension, free parking, and regular social events.

Qualifications

• Excellent working knowledge of Excel.
• Professional demeanour and customer-focused approach.
• Ability to learn new systems quickly.

Responsibilities

• Processing sales orders accurately onto the in-house system.
• Setting up customer accounts and delivery details on the system.
• Providing customers with information regarding products and stock availability.
• Monitoring stock levels, order deadlines and proof of deliveries (PODs).
• Liaising with warehouse and supply chain teams to coordinate orders.
• Updating and maintaining customer data on the CRM system.
• Providing technical product information to customers.
• Producing management reports relating to sales activity.
• Contacting new and existing customers to promote product ranges and discuss their requirements.

Skills

Excel

Job description

Customer Service Administrator – Blackburn – £25,000 – Temporary Contract (9–12 Months)

Hours: 9:00am–5:00pm, Monday to Friday

We have an exciting opportunity to join a global manufacturing and supply company experiencing continued growth. This position is offered on an initial 9-month temporary contract, with the potential for an extension up to 12 months.

They are looking for a professional, friendly and customer-focused individual with a good working knowledge of Excel.

You will be responsible for:

• Processing sales orders accurately onto the in-house system

• Setting up customer accounts and delivery details on the system

• Providing customers with information regarding products and stock availability

• Monitoring stock levels, order deadlines and proof of deliveries (PODs)

• Liaising with warehouse and supply chain teams to coordinate orders

• Updating and maintaining customer data on the CRM system

• Providing technical product information to customers

• Producing management reports relating to sales activity

• Contacting new and existing customers to promote product ranges and discuss their requirements

You will have:

• A hardworking and professional demeanour

• The ability to learn new systems quickly

• A good working knowledge of Excel

• A strong commitment to delivering excellent customer service

You will receive:

• £25,000 annual salary

• 23 days' holiday plus Bank Holidays

• Pension scheme

• Free parking

• Regular social events

• A friendly, family-feel working environment

Please note: This is a temporary position for an initial 9-month period, with the potential to extend up to 12 months.

Please note that, due to the high volume of applications we receive, only shortlisted candidates will be contacted personally.