Sales Support - Full-time

Fastenal; Milton Keynes; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free parking

20 Days Holidays plus 8 Bank Holidays

Auto-enrolment pension

Monthly bonus after probation

International travel and training

Job summary

Fastenal is offering a role based in Milton Keynes focused on supply chain support and exceptional customer service. The successful candidate will thrive under pressure, handling both customer inquiries and warehouse operations.

The position offers a competitive salary of £27,000 per annum along with excellent training, benefits, and long-term career prospects, including potential promotions and international travel opportunities.

Qualifications

• Experience in warehouse and/or customer service roles.
• Full UK driving licence required for driving company van.
• Ability to thrive under pressure and provide exceptional service.

Responsibilities

• Handle incoming calls and answer emails to satisfy customer needs.
• Manage warehouse tasks including picking, packing, and shipping.
• Replenish industrial vending machines at customer sites.

Skills

Customer service

Warehouse operations

IT skills

Forklift operation

Job description

Salary/Rate

£27000 annum. Excellent in-house training and future prospects. Over 95% are promoted from within.

Location

Milton Keynes

This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future.

We are looking for approachable, all-rounder supply chain support, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role.
Full UK driving licence would be required as you'll be driving with a company van.

Key responsibilities will include:

Customer Services:
Handling incoming calls, answering emails, identifying and evaluating customers' needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. Replenishing industrial vending machines on customers sites. IT skills would be advantageous.
Warehouse:

Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.

If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position may be the right fit for you.

Working week

• Monday to Thursday 8:00-5:00pm
• Friday 8:00 - 2:30pm

Package

• Excellent starting salary
  
• Free parking
• 20 Days Holidays plus 8 Bank Holiday
• Auto-enrolment pension
• Monthly bonus after your probation period
• Excellent long-term prospects and progression opportunities
• International travel and training events.
• We are proud to work and partner with the world's largest companies