Sales Administrator

Faith Recruitment Ltd; Guildford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Full training

Qualifications/apprenticeship options

Career progression

Supportive team environment

9:00–17:30 working hours

Job summary

Faith Recruitment Ltd is recruiting for a Sales Support Administrator in Guildford. This brand-new role supports a busy Sales team, providing essential administrative tasks and customer order processing.

You will liaise across customers, suppliers, and internal teams, contributing to a smooth order flow and excellent service. The position offers full training, ongoing development, and a clear path for progression within a growing business.

Qualifications

• Confident, proactive with strong communication.
• Excellent organisation and attention to detail.
• Willingness to learn and progress in a long-term career.
• Experience in admin, customer service, retail, hospitality or office work is a plus.

Responsibilities

• Provide administrative support to Sales Account Managers and the wider Sales team.
• Prepare quotations, proposals, order documentation, and customer correspondence.
• Process and monitor customer orders, ensuring information is accurate and up to date.
• Liaise with customers, suppliers, and internal departments regarding enquiries and orders.
• Maintain and update CRM records and customer information.
• Assist with contract renewals and ongoing account administration.
• Support incoming customer calls and email enquiries.
• Undertake customer follow-up activities and provide exceptional service.
• Assist with reports, documentation, and ad-hoc projects as required.
• Provide holiday and sickness cover across the wider team when needed.

Skills

Organised

Proactive

Communication

Relationship-building

MS Office

Office experience

School leaver friendly

Tools

CRM software

Job description

Sales Support Administrator

26,000 - Excellent Training & Career Progression

Guildford

Are you an organised and ambitious individual looking to kick-start your career within a supportive and growing business? Whether you’re a strong Administrator with some office experience or a motivated school/college leaver keen to learn, this could be the perfect opportunity to join a successful team that genuinely invests in its people. This is a brand-new role created to support a busy Sales team due to increasing workloads and business growth. You’ll join an experienced and supportive department where several team members have built long-term careers within the business, providing an excellent environment for learning and development.

The Role

Working closely with Sales Account Managers and the wider business, you’ll play a key role in ensuring customer orders, quotations, and sales administration are processed accurately and efficiently. Acting as a central point of communication between customers, suppliers, and internal departments, you’ll help deliver an outstanding customer experience while developing valuable commercial and administrative skills. This role offers excellent long-term career progression, with opportunities to grow your responsibilities as your experience develops.

Key Responsibilities

• Provide administrative support to Sales Account Managers and the wider Sales team.
• Prepare quotations, proposals, order documentation, and customer correspondence.
• Process and monitor customer orders, ensuring information is accurate and up to date.
• Liaise with customers, suppliers, and internal departments regarding enquiries and orders.
• Maintain and update CRM records and customer information.
• Assist with contract renewals and ongoing account administration.
• Support incoming customer calls and email enquiries.
• Undertake customer follow-up activities and provide exceptional service.
• Assist with reports, documentation, and ad-hoc projects as required.
• Provide holiday and sickness cover across the wider team when needed.

Skills & Experience

• Confident and proactive personality with excellent communication skills.
• Strong organisational skills and attention to detail.
• Eager to learn and develop within a long-term career opportunity.
• Able to build relationships and communicate effectively with colleagues and customers.
• Comfortable using Microsoft Office applications including Word and Excel
• Previous administration, customer service, retail, hospitality, or office experience would be beneficial.
• Suitable for ambitious school or college leavers looking to begin a professional career.

What’s on Offer?

• 26,000 + benefits
• Full training and ongoing development.
• Opportunity to study towards further qualifications/apprenticeship programmes.
• Clear career progression within a growing business.
• Supportive and friendly team environment.
• Long-term career opportunity with a business that values loyalty and development.
• 9:00am - 5:30pm, Monday to Friday