Fulfillment Specialist (m/f/d)

Fastenal Europe, Ltd.; Milton Keynes; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free parking

20 days holidays + 8 Bank Holiday

Auto-enrolment pension

Monthly bonus after probation

International travel and training

Job summary

Fastenal Europe, Ltd. in Milton Keynes is seeking a Full-Time Fulfillment Specialist to join a fast-paced branch environment, offering excellent in-house training and clear progression paths.

The role blends customer service with warehouse duties: handling calls and emails, processing orders, stocking, packing, and occasional driving in a company van. A Full UK driving licence is required; opportunity for growth within the company.

Qualifications

• Entry-level role with in-house training.
• Strong customer service and sales orientation.
• Full UK driving licence required for company van.

Responsibilities

• Handle customer enquiries by phone and email, process orders.
• Perform warehouse tasks: picking, packing, receiving, shipping.
• Support daily operations and provide excellent service.

Skills

Customer service oriented

Sales interest

Warehouse operations

Full UK driving licence

Job description

Salary/Rate: £27000 annum. Excellent in-house training and future prospects. Over 95% are promoted from within.

Location: Milton Keynes

Overview

Working as Full-Time Fulfillment Specialist, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at Unit 1, The IO Centre, Fingle Drive, Stonebridge, Milton Keynes.

This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future.

We are looking for approachable, all-rounder supply chain support, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role.

Full UK driving licence would be required as you'd be driving with a company van.

Key responsibilities will include but are not limited to:

Customer Services

Handling incoming calls, answering emails, identifying and evaluating customers' needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. Replenishing industrial vending machines on customers sites. IT skills would be advantageous.

Warehouse

Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.

If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position may be the right fit for you.

Working week

• Monday to Thursday 8:00-5:00pm
• Friday 8:00 - 2:30pm

Package

• Excellent starting salary
• Free parking
• 20 Days Holidays plus 8 Bank Holiday
• Auto-enrolment pension
• Monthly bonus after your probation period
• Excellent long-term prospects and progression opportunities
• International travel and training events.
• We are proud to work and partner with the world's largest companies

About Fastenal

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with approximately 3,200 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.