Sales Support Executive

Direct Building Supply; Woodbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

Direct Building Supply is seeking a full-time Sales Support Executive to join our on-site team in Exeter. The successful candidate will assist the sales team with day-to-day operations, manage client accounts, process orders, and ensure customer satisfaction. Qualifications include strong organisational skills, communication proficiency, and familiarity with CRM software. A relevant qualification in Business or Marketing is preferable. Join us in revolutionizing the construction supply chain.

Qualifications

• Strong organisational and administrative skills, including attention to detail, data entry, and record management.
• Proficiency in communication and customer service, capable of handling inquiries professionally.
• Knowledge of sales processes and CRM software is advantageous.
• Familiarity with the building materials or construction industry preferred.
• Proactive, solution-oriented mindset and ability to work collaboratively.

Responsibilities

• Assist the sales team with day-to-day operations and managing client accounts.
• Process orders and respond to inquiries to ensure customer satisfaction.
• Coordinate with the internal team to support a seamless customer experience.
• Maintain accurate records of sales activities and identify new opportunities.

Skills

Organisational skills

Communication skills

Customer service

CRM software knowledge

Attention to detail

Microsoft Office Suite

Education

Qualification in Business, Marketing, or related field

Job description

Direct Building Supply is an innovative digital marketplace for the building and construction industry. Our platform connects buyers and suppliers with fairness, efficiency, and transparency, reshaping the way building materials are sourced. At the core, our proprietary AI technology drives smarter and more structured construction procurement by catering to real project needs. Currently, we are onboarding supplier partners in preparation for our launch and encouraging early registrations from trade customers. Join us in revolutionizing the construction supply chain.

Role Description

We are seeking a full-time Sales Support Executive to join our on-site team in Exeter. The Sales Support Executive will be responsible for assisting the sales team with day-to-day operations, managing client accounts, processing orders, responding to inquiries, and ensuring customer satisfaction. They will coordinate with the internal team to support a seamless customer experience and maintain accurate records of sales activities. Additionally, the executive will play a role in identifying new opportunities and supporting the growth of our client base.

Qualifications

• Strong organisational and administrative skills, including attention to detail, data entry, and record management
• Proficiency in communication and customer service, with the ability to handle inquiries and resolve concerns professionally
• Knowledge of sales processes and CRM software usage is a plus
• Familiarity with the building materials or construction industry is advantageous
• Proactive, solution-oriented mindset and ability to work collaboratively within a team
• Proficiency in basic office software such as Microsoft Office Suite
• A relevant qualification in Business, Marketing, or a related field is preferable but not mandatory