Sales Support & Customer Service Specialist (Office‑Based)

Morgan McKinley; Horsham; On-site; GBP 29,000 - 35,000; Full time

Job summary

Morgan McKinley is looking for an experienced Sales Support - Customer Service Administrator to work for a well established business just outside of Horsham, West Sussex. The role is based in Partridge Green and focuses on excellent customer service and sales support administration.

The position offers salary up to £32K with hours from 8:30am to 5:30pm, Monday to Friday. Own transport is required due to the location of the office.

Qualifications

• Experience in a customer service - sales support role, ideally within manufacturing, construction or engineering.
• Highly organised with good attention to detail.
• Good IT skills and systems knowledge.

Responsibilities

• Act as the first point of contact for all incoming customer enquiries.
• Process customer information and qualify calls/orders with what the customer is seeking.
• Keep customers updated on next steps for enquiries or orders.
• Update systems with enquiry/order information.
• Provide strong customer service and respond to calls promptly.

Skills

Customer service

Sales support

Organised

Attention to detail

Good IT skills

Manufacturing/engineering experience

Job description

Morgan McKinley is looking for an experienced Sales Support - Customer Service Administrator to work for a well established business just outside of Horsham, West Sussex. The role is based in Partridge Green and focuses on excellent customer service and sales support administration.

The position offers salary up to £32K with hours from 8:30am to 5:30pm, Monday to Friday. Own transport is required due to the location of the office.