Customer Service Advisor / Sales Support

Huntress; Redhill; On-site; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Private medical cover

Gym membership

On-site parking

25 days holiday (plus bank holidays)

Job summary

Huntress is seeking a Customer Service Advisor / Sales Support to join our growing team in Redhill. This full-time, permanent role focuses on delivering excellent service, resolving issues, and supporting day-to-day sales operations in a friendly office environment.

You will handle orders, contact customers and suppliers, and contribute to a positive customer experience. Full training provided; generous benefits include 25 days holiday, private medical cover, gym membership, and on-site parking.

Qualifications

• Strong communication skills and attention to detail are essential.
• Experience in customer service is beneficial but not required.
• Office-based customer service experience or transferable skills from retail/hospitality are encouraged; full training provided.

Responsibilities

• Process customer orders accurately and efficiently.
• Act as a key contact for customers and suppliers via phone and email.
• Respond to inquiries and resolve issues in a timely, professional manner.
• Support the wider team to maintain a high standard of service delivery.

Skills

Customer service

Communication

Attention to detail

Teamwork

Job description

Customer Service Advisor / Sales Support

Full Time | Permanent | Redhill

An exciting opportunity has arisen to join a well-established and growing business based on the outskirts of Redhill. This role offers the chance to become part of a friendly, collaborative team working in modern offices, where customer service and teamwork are at the heart of the business.

This is a varied and fast-paced position that would suit someone who enjoys working with customers, solving problems and supporting the smooth running of day-to-day sales operations.

Key Responsibilities

• Processing customer orders accurately and efficiently
• Acting as a key point of contact for customers and suppliers via phone and email
• Responding to enquiries and resolving issues in a professional and timely manner
• Supporting the wider team to ensure a high standard of service delivery

This role would suit someone with strong communication skills, excellent attention to detail and a proactive approach. Previous office-based customer service experience would be beneficial, but candidates with transferable skills from retail, hospitality or other customer-facing roles are also encouraged to apply, as full training will be provided.

Benefits

• Monday to Friday, 9:00am - 5:30pm (1-hour lunch)
• 25 days holiday increasing to 30 days with service, plus bank holidays and your birthday off
• Bonus scheme (average £200pm)
• Free on-site parking
• Private medical cover
• Gym membership and additional wellbeing benefits
• Ongoing training and opportunities for career development

If you are looking for a role where you can develop your skills within a supportive and growing organisation, this could be a great next step.

If you are looking for a role where you can develop your skills within a supportive and growing organisation, this could be a great next step.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.