Sales Support *£35k *Office Based

Office Angels; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

23 days holiday + BH

Flexi-working

Pension

Job summary

Office Angels is seeking a Sales Support Coordinator in Chessington to join a dynamic team delivering first-class customer service. You will support the sales group by handling emails and calls, creating quotations, processing orders, and coordinating with logistics to meet deadlines.

The role is office-based, 8:30am–5pm, permanent and full-time, with a salary range of £30k–£35k, 23 days holiday plus bank holidays, flexi-working, and pension options.

Qualifications

• Experience in customer services with strong organisational skills.
• Detail-oriented with ability to multitask and manage multiple tasks.
• Proactive attitude towards customers and suppliers.

Responsibilities

• Deliver high-quality customer service and gather feedback.
• Handle inquiries via email and phone.
• Create, manage and send quotations for the sales team.
• Process and review customer orders and keep key clients updated.
• Generate delivery documents and coordinate with logistics to meet deadlines.
• Address expedition requests and resolve delays.
• Monitor stock levels to align with forecasts.
• Attend meetings with sales managers to understand projects and forecasts.
• Maintain accurate customer records in the CRM.
• Support office admin tasks including filing and archiving.

Skills

Customer service

Organisation

Attention to detail

Proactive communication

Tools

Oracle

SAP

Job description

Sales Support

Are you ready to join a dynamic team that plays a crucial role in delivering top-notch solutions, dedicated to innovation and excellence.

We are on the lookout for a passionate Sales Support Coordinator to join their thriving team based in Chessington. As a key member of the team, you will be instrumental in enhancing customer relationships and ensuring seamless communication between customers, suppliers, and internal teams.

What's in it for you?

• Contract Type: Permanent, Full time
• Working Pattern: 8.30am to 5pm - this is an office-based role
• Salary: £30k to £35k plus 23 days plus BH, flexi-working and a chance to increase holiday days, pension and much more!
• Start Date: ASAP

Your Key Responsibilities

• Deliver high-quality customer service and proactively seek feedback.
• Handle customer inquiries through emails and phone calls.
• Create, manage, and distribute quotations to support the sales team.
• Process and review customer orders, keeping key strategic clients updated.
• Generate delivery documents and coordinate with logistics partners to meet deadlines.
• Address expedition requests and resolve any delays.
• Regularly assess inventory levels and ensure stock availability aligns with forecasts.
• Attend meetings with sales managers to gain insights into projects and customer forecasts.
• Maintain accurate customer records in CRM systems.
• Achieve quality standards and KPI targets for continual improvement.
• Assist with office administrative tasks, including filing and archiving.

What We're Looking For

• Experience within a customer services role.
• Exceptional organisational skills with the ability to multitask effectively.
• Detail-oriented mindset to ensure accuracy in all tasks.
• A confident, proactive attitude towards customers and suppliers.
• Proficiency in IT skills, ideally in Oracle and SAP

If you are a motivated individual with a passion for providing outstanding customer support and fostering professional relationships, we want to hear from you! This is more than just a job; it's a genuine career opportunity for those looking to grow and develop in a supportive environment.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.