Sales Support Coordinator

Wolseley; Branston; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Pension scheme 9% matched

Bonus potential

Enhanced maternity/adoption leave

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Neville Lumb, part of the Wolseley Group, is seeking a Sales Support Coordinator in Branston. You will manage customer orders from purchase to delivery, acting as the main contact for updates and information on lead times, stock and deliveries.

You will organise stock, build supplier relationships and ensure timely service in a fast-paced environment. This full-time role offers a benefits package and development opportunities.

Qualifications

• Plumbing & Heating, Construction or Sanitaryware experience.
• PC literacy in Excel and Outlook.
• A customer focused attitude.
• Great communication skills.
• Proven experience in organisation, prioritisation and the ability to multi-task.
• Prior experience working in a fast paced environment.

Responsibilities

• Accurately and professionally manage customer orders in terms of purchasing and supplying to meet expectations.
• Be the main point of customer contact providing updates and relevant information.
• Provide clear communication to customers regarding lead times, deliveries, stock availability, credit limits, returns, project updates and other information.
• Organise products to be in stock in a timely manner ready for customers.
• Build relationships with key suppliers.

Skills

Plumbing & Heating experience

Excel

Outlook

Customer focus

Communication

Organization

Prioritisation

Multi-tasking

Fast-paced environment

Tools

Excel

Outlook

Job description

Salary: Competitive Salary + Bonus + Excellent Benefits So, who are we? We are Neville Lumb, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme

As a Sales Support Coordinator based in Branston, Burton on Trent (DE14 3PD), you’ll be responsible for:

• To accurately and professionally manage our customer orders in terms of purchasing and supplying to meet their expectations.
• To be the main point of customer contact providing all updates and relevant information.
• Provide clear communication to our customers regarding lead times, call off’s deliveries, stock availability, credit limits, returns, project updates and other relevant information.
• Organise products to be in stock in timely manner ready for customers.
• Build relationships with key suppliers.

This is a full time role working 40 hours a week - Monday - Friday 08:00am - 5.00pm.

And here’s what we’d like you to have:

• Plumbing & Heating, Construction or Sanitaryware experience.
• PC literacy in Excel and Outlook.
• A customer focused attitude.
• Great communication skills.
• Proven experience in organisation, prioritisation and the ability to multi-task.
• Prior experience working in a fast paced environment.

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. You'll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.