Customer-First Sales Support Coordinator (Plumbing & Heating)

wolseleyuk; Branston; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Bonus potential

Maternity/adoption leave

Discounts (online & high street)

Job summary

Neville Lumb, part of the Wolseley Group, is recruiting a Sales Support Coordinator for Branston, Burton on Trent. You will handle customer orders, provide updates, and coordinate stock to meet client expectations.

You will be the main point of contact, communicating lead times, deliveries, and stock information, while building strong relationships with suppliers. This full-time role offers regular hours and benefits.

Qualifications

• Strong customer-focused attitude and professional communication.
• Experience in a fast-paced environment is desirable.
• Proven organisational and prioritisation abilities.

Responsibilities

• Accurately manage customer orders to meet expectations.
• Act as the main customer contact and provide timely updates.
• Communicate lead times, stock availability, deliveries, and returns clearly.
• Organise products to ensure in-stock readiness for customers.
• Build and maintain relationships with key suppliers.

Skills

Customer service

Communication

Organisation

Multi-tasking

Job description

Neville Lumb, part of the Wolseley Group, is recruiting a Sales Support Coordinator for Branston, Burton on Trent. You will handle customer orders, provide updates, and coordinate stock to meet client expectations.

You will be the main point of contact, communicating lead times, deliveries, and stock information, while building strong relationships with suppliers. This full-time role offers regular hours and benefits.